Assessment of the quality of care provided to women with gestational diabetes mellitus by different hospitals in Karachi, Pakistan

Background Since gestational diabetes mellitus (GDM) prevalence is increasing in Pakistan, the quality of care provided to women with GDM is crucial for improving maternal and neonatal outcomes. Therefore, our study aimed to assess the quality of existing healthcare services related to GDM managemen...

Full description

Saved in:
Bibliographic Details
Main Authors: Romaina Iqbal, Narjis Rizvi, Sabahat Naz, Javeria Mansoor, Shafaq Alvi
Format: Article
Language:English
Published: BMJ Publishing Group 2025-05-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/14/2/e003362.full
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849761617937432576
author Romaina Iqbal
Narjis Rizvi
Sabahat Naz
Javeria Mansoor
Shafaq Alvi
author_facet Romaina Iqbal
Narjis Rizvi
Sabahat Naz
Javeria Mansoor
Shafaq Alvi
author_sort Romaina Iqbal
collection DOAJ
description Background Since gestational diabetes mellitus (GDM) prevalence is increasing in Pakistan, the quality of care provided to women with GDM is crucial for improving maternal and neonatal outcomes. Therefore, our study aimed to assess the quality of existing healthcare services related to GDM management across different hospitals in Karachi, Pakistan.Methods We used Donabedian’s model to evaluate the input, process and output phases. The first two phases were assessed through a cross-sectional design, while the output was evaluated via in-depth interviews. The study included six hospitals, one public and five private. We interviewed department heads (n=6) to assess the workforce and facilities (input) and nurses (n=17) and doctors (n=8) to examine qualifications for GDM management protocols (process). The output phase involved interviewing postpartum women with GDM (n=6) about their understanding of GDM, its complications and lifestyle modifications. We report frequencies and percentages for quantitative and thematic analysis for qualitative data.Results Monthly, 9000 women sought antenatal care (ANC) services, with 500 deliveries in public hospitals, while 2000–5500 sought ANC services, with 160–461 deliveries in private hospitals. All hospitals, except the public one, had standard GDM protocols. Three hospitals had neonatal intensive care units, six employed an endocrinologist, three had a dietician and only one appointed nursing staff as GDM counsellors. Two hospitals provided blood glucose monitoring charts, three offered diet charts and five gave breastfeeding instructions. While all doctors attended GDM education, no nurses participated. Thematic analysis highlighted postpartum women’s lack of knowledge about GDM, its complications and the importance of lifestyle modification postdelivery.Conclusion Our study identified gaps in GDM care and highlighted the need for policies to develop and implement standardised GDM screening and management protocols, ensure mandatory training for healthcare providers and integrate multilingual educational material in healthcare settings to improve health outcomes for mothers and children.
format Article
id doaj-art-91422adeef5d4492b2c9035bf86777a8
institution DOAJ
issn 2399-6641
language English
publishDate 2025-05-01
publisher BMJ Publishing Group
record_format Article
series BMJ Open Quality
spelling doaj-art-91422adeef5d4492b2c9035bf86777a82025-08-20T03:05:57ZengBMJ Publishing GroupBMJ Open Quality2399-66412025-05-0114210.1136/bmjoq-2025-003362Assessment of the quality of care provided to women with gestational diabetes mellitus by different hospitals in Karachi, PakistanRomaina Iqbal0Narjis Rizvi1Sabahat Naz2Javeria Mansoor3Shafaq Alvi4Community Health Sciences Department, The Aga Khan University, Karachi, PakistanCommunity Health Sciences Department, The Aga Khan University, Karachi, PakistanCommunity Health Sciences Department, The Aga Khan University, Karachi, PakistanCommunity Health Sciences Department, The Aga Khan University, Karachi, PakistanCommunity Health Sciences Department, The Aga Khan University, Karachi, PakistanBackground Since gestational diabetes mellitus (GDM) prevalence is increasing in Pakistan, the quality of care provided to women with GDM is crucial for improving maternal and neonatal outcomes. Therefore, our study aimed to assess the quality of existing healthcare services related to GDM management across different hospitals in Karachi, Pakistan.Methods We used Donabedian’s model to evaluate the input, process and output phases. The first two phases were assessed through a cross-sectional design, while the output was evaluated via in-depth interviews. The study included six hospitals, one public and five private. We interviewed department heads (n=6) to assess the workforce and facilities (input) and nurses (n=17) and doctors (n=8) to examine qualifications for GDM management protocols (process). The output phase involved interviewing postpartum women with GDM (n=6) about their understanding of GDM, its complications and lifestyle modifications. We report frequencies and percentages for quantitative and thematic analysis for qualitative data.Results Monthly, 9000 women sought antenatal care (ANC) services, with 500 deliveries in public hospitals, while 2000–5500 sought ANC services, with 160–461 deliveries in private hospitals. All hospitals, except the public one, had standard GDM protocols. Three hospitals had neonatal intensive care units, six employed an endocrinologist, three had a dietician and only one appointed nursing staff as GDM counsellors. Two hospitals provided blood glucose monitoring charts, three offered diet charts and five gave breastfeeding instructions. While all doctors attended GDM education, no nurses participated. Thematic analysis highlighted postpartum women’s lack of knowledge about GDM, its complications and the importance of lifestyle modification postdelivery.Conclusion Our study identified gaps in GDM care and highlighted the need for policies to develop and implement standardised GDM screening and management protocols, ensure mandatory training for healthcare providers and integrate multilingual educational material in healthcare settings to improve health outcomes for mothers and children.https://bmjopenquality.bmj.com/content/14/2/e003362.full
spellingShingle Romaina Iqbal
Narjis Rizvi
Sabahat Naz
Javeria Mansoor
Shafaq Alvi
Assessment of the quality of care provided to women with gestational diabetes mellitus by different hospitals in Karachi, Pakistan
BMJ Open Quality
title Assessment of the quality of care provided to women with gestational diabetes mellitus by different hospitals in Karachi, Pakistan
title_full Assessment of the quality of care provided to women with gestational diabetes mellitus by different hospitals in Karachi, Pakistan
title_fullStr Assessment of the quality of care provided to women with gestational diabetes mellitus by different hospitals in Karachi, Pakistan
title_full_unstemmed Assessment of the quality of care provided to women with gestational diabetes mellitus by different hospitals in Karachi, Pakistan
title_short Assessment of the quality of care provided to women with gestational diabetes mellitus by different hospitals in Karachi, Pakistan
title_sort assessment of the quality of care provided to women with gestational diabetes mellitus by different hospitals in karachi pakistan
url https://bmjopenquality.bmj.com/content/14/2/e003362.full
work_keys_str_mv AT romainaiqbal assessmentofthequalityofcareprovidedtowomenwithgestationaldiabetesmellitusbydifferenthospitalsinkarachipakistan
AT narjisrizvi assessmentofthequalityofcareprovidedtowomenwithgestationaldiabetesmellitusbydifferenthospitalsinkarachipakistan
AT sabahatnaz assessmentofthequalityofcareprovidedtowomenwithgestationaldiabetesmellitusbydifferenthospitalsinkarachipakistan
AT javeriamansoor assessmentofthequalityofcareprovidedtowomenwithgestationaldiabetesmellitusbydifferenthospitalsinkarachipakistan
AT shafaqalvi assessmentofthequalityofcareprovidedtowomenwithgestationaldiabetesmellitusbydifferenthospitalsinkarachipakistan