The impact of The Quality and Safety Education (QSEN) program on the knowledge, skills, and attitudes of junior nurses.

<h4>Background</h4>The quality and safety education for nurses (QSEN) competency program represents a valuable initiative in nursing practice and education, equipping nurses with the essential knowledge, attitude, and skills (KAS) required to deliver safe, efficient, and patient-centered...

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Main Authors: Salam AlRatrout, Imad Abu Khader, Mohammed ALBashtawy, Mohammed Asia, Abdullah Alkhawaldeh, Salam Bani Hani
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0317448
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author Salam AlRatrout
Imad Abu Khader
Mohammed ALBashtawy
Mohammed Asia
Abdullah Alkhawaldeh
Salam Bani Hani
author_facet Salam AlRatrout
Imad Abu Khader
Mohammed ALBashtawy
Mohammed Asia
Abdullah Alkhawaldeh
Salam Bani Hani
author_sort Salam AlRatrout
collection DOAJ
description <h4>Background</h4>The quality and safety education for nurses (QSEN) competency program represents a valuable initiative in nursing practice and education, equipping nurses with the essential knowledge, attitude, and skills (KAS) required to deliver safe, efficient, and patient-centered care.<h4>Purpose</h4>This study aims to determine the impact of QSEN competency on the KAS of nurses in Palestine.<h4>Method</h4>A quasi-experimental pre-test and post-test design with two groups was used utilizing a questionnaire to collect data from 164 Junior nurses in two governmental hospitals within the period of 25th, January to the 10th February 2024. Patricia Benner's theory suggests that a strong educational foundation and diverse experiences enable nurses to enhance their patient care knowledge and abilities over time.<h4>Results</h4>The findings indicate that nurses in Palestine can benefit from targeted interventions and QSEN educational programs aimed at improving their patient-centered care competence, as post-test scores show a significant rise over pre-test scores. Junior nurses who participated in the QSEN program experienced a 57% increase in knowledge, a 57% increase in skills, and a 64% increase in attitudes. The intervention significantly improved knowledge (77.02 vs. 49.19, p < 0.001), quality and safety skills (70.16 vs. 44.61, p < 0.001), and attitudes (75.47 vs. 46.16, p < 0.001) among participants post-procedure, indicating a substantial positive impact on these areas, demonstrating the effectiveness of the educational intervention.<h4>Conclusion</h4>The study demonstrates that an educational intervention improves junior nurses' KSAs for six QSEN competencies, leading to higher average scores in quality and safety competence subscales, thereby enhancing staff satisfaction, and reducing medical errors, and patient safety.
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spelling doaj-art-909ce9c749f843f9a3a3d218976f05242025-02-05T05:32:12ZengPublic Library of Science (PLoS)PLoS ONE1932-62032025-01-01201e031744810.1371/journal.pone.0317448The impact of The Quality and Safety Education (QSEN) program on the knowledge, skills, and attitudes of junior nurses.Salam AlRatroutImad Abu KhaderMohammed ALBashtawyMohammed AsiaAbdullah AlkhawaldehSalam Bani Hani<h4>Background</h4>The quality and safety education for nurses (QSEN) competency program represents a valuable initiative in nursing practice and education, equipping nurses with the essential knowledge, attitude, and skills (KAS) required to deliver safe, efficient, and patient-centered care.<h4>Purpose</h4>This study aims to determine the impact of QSEN competency on the KAS of nurses in Palestine.<h4>Method</h4>A quasi-experimental pre-test and post-test design with two groups was used utilizing a questionnaire to collect data from 164 Junior nurses in two governmental hospitals within the period of 25th, January to the 10th February 2024. Patricia Benner's theory suggests that a strong educational foundation and diverse experiences enable nurses to enhance their patient care knowledge and abilities over time.<h4>Results</h4>The findings indicate that nurses in Palestine can benefit from targeted interventions and QSEN educational programs aimed at improving their patient-centered care competence, as post-test scores show a significant rise over pre-test scores. Junior nurses who participated in the QSEN program experienced a 57% increase in knowledge, a 57% increase in skills, and a 64% increase in attitudes. The intervention significantly improved knowledge (77.02 vs. 49.19, p < 0.001), quality and safety skills (70.16 vs. 44.61, p < 0.001), and attitudes (75.47 vs. 46.16, p < 0.001) among participants post-procedure, indicating a substantial positive impact on these areas, demonstrating the effectiveness of the educational intervention.<h4>Conclusion</h4>The study demonstrates that an educational intervention improves junior nurses' KSAs for six QSEN competencies, leading to higher average scores in quality and safety competence subscales, thereby enhancing staff satisfaction, and reducing medical errors, and patient safety.https://doi.org/10.1371/journal.pone.0317448
spellingShingle Salam AlRatrout
Imad Abu Khader
Mohammed ALBashtawy
Mohammed Asia
Abdullah Alkhawaldeh
Salam Bani Hani
The impact of The Quality and Safety Education (QSEN) program on the knowledge, skills, and attitudes of junior nurses.
PLoS ONE
title The impact of The Quality and Safety Education (QSEN) program on the knowledge, skills, and attitudes of junior nurses.
title_full The impact of The Quality and Safety Education (QSEN) program on the knowledge, skills, and attitudes of junior nurses.
title_fullStr The impact of The Quality and Safety Education (QSEN) program on the knowledge, skills, and attitudes of junior nurses.
title_full_unstemmed The impact of The Quality and Safety Education (QSEN) program on the knowledge, skills, and attitudes of junior nurses.
title_short The impact of The Quality and Safety Education (QSEN) program on the knowledge, skills, and attitudes of junior nurses.
title_sort impact of the quality and safety education qsen program on the knowledge skills and attitudes of junior nurses
url https://doi.org/10.1371/journal.pone.0317448
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