Resilience During Crisis: COVID-19 and the New Age of Remote Work in Higher Education—A Systematic Literature Review

The outbreak of the COVID-19 pandemic took a sledgehammer to the education sector, shattering the established structured systems, norms and rituals of practices and procedures. To ensure continuity whilst adhering to the pandemic-induced containment measures, higher education institutions adopted a...

Full description

Saved in:
Bibliographic Details
Main Authors: Obianuju E. Okeke-Uzodike, Edwige Pauline Ngo Henha
Format: Article
Language:English
Published: MDPI AG 2025-03-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/15/3/92
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849392843796250624
author Obianuju E. Okeke-Uzodike
Edwige Pauline Ngo Henha
author_facet Obianuju E. Okeke-Uzodike
Edwige Pauline Ngo Henha
author_sort Obianuju E. Okeke-Uzodike
collection DOAJ
description The outbreak of the COVID-19 pandemic took a sledgehammer to the education sector, shattering the established structured systems, norms and rituals of practices and procedures. To ensure continuity whilst adhering to the pandemic-induced containment measures, higher education institutions adopted a remote work model to address the needs of a dispersed workforce. Amidst the uncertainty and continuous changes posed by the pandemic, remote working arrangements gradually dominated the higher education workspace, thereby increasing demands on institutions and employees. Consequently, the notion of resilience as a crucial constituent of Crisis Management has never been more salient. Yet surprisingly, there has been a paucity of literature in this domain. Whilst research on resilience is gaining interest, there is a need for a comprehensive overview of what the concept means for academics during an emergency and its application in the Crisis Management framework. This article addresses this research gap using a systematic Literature Review method to unearth the current state of scientific research regarding resilience in Crisis Management in the context of remote work during COVID-19. The findings of the study provide a research agenda that centers on understanding how resilience in Crisis Management and its strategic use in remote work can advance the research streams.
format Article
id doaj-art-9017745dbe7c4785a5e4787dc29c8243
institution Kabale University
issn 2076-3387
language English
publishDate 2025-03-01
publisher MDPI AG
record_format Article
series Administrative Sciences
spelling doaj-art-9017745dbe7c4785a5e4787dc29c82432025-08-20T03:40:41ZengMDPI AGAdministrative Sciences2076-33872025-03-011539210.3390/admsci15030092Resilience During Crisis: COVID-19 and the New Age of Remote Work in Higher Education—A Systematic Literature ReviewObianuju E. Okeke-Uzodike0Edwige Pauline Ngo Henha1Department of Applied Management, Faculty of Management Sciences, Durban University of Technology, Durban 4001, South AfricaDepartment of Human Resources Management, Faculty of Management Sciences, Durban University of Technology, Durban 4001, South AfricaThe outbreak of the COVID-19 pandemic took a sledgehammer to the education sector, shattering the established structured systems, norms and rituals of practices and procedures. To ensure continuity whilst adhering to the pandemic-induced containment measures, higher education institutions adopted a remote work model to address the needs of a dispersed workforce. Amidst the uncertainty and continuous changes posed by the pandemic, remote working arrangements gradually dominated the higher education workspace, thereby increasing demands on institutions and employees. Consequently, the notion of resilience as a crucial constituent of Crisis Management has never been more salient. Yet surprisingly, there has been a paucity of literature in this domain. Whilst research on resilience is gaining interest, there is a need for a comprehensive overview of what the concept means for academics during an emergency and its application in the Crisis Management framework. This article addresses this research gap using a systematic Literature Review method to unearth the current state of scientific research regarding resilience in Crisis Management in the context of remote work during COVID-19. The findings of the study provide a research agenda that centers on understanding how resilience in Crisis Management and its strategic use in remote work can advance the research streams.https://www.mdpi.com/2076-3387/15/3/92COVID-19resilienceCrisis Managementremote workhigher education
spellingShingle Obianuju E. Okeke-Uzodike
Edwige Pauline Ngo Henha
Resilience During Crisis: COVID-19 and the New Age of Remote Work in Higher Education—A Systematic Literature Review
Administrative Sciences
COVID-19
resilience
Crisis Management
remote work
higher education
title Resilience During Crisis: COVID-19 and the New Age of Remote Work in Higher Education—A Systematic Literature Review
title_full Resilience During Crisis: COVID-19 and the New Age of Remote Work in Higher Education—A Systematic Literature Review
title_fullStr Resilience During Crisis: COVID-19 and the New Age of Remote Work in Higher Education—A Systematic Literature Review
title_full_unstemmed Resilience During Crisis: COVID-19 and the New Age of Remote Work in Higher Education—A Systematic Literature Review
title_short Resilience During Crisis: COVID-19 and the New Age of Remote Work in Higher Education—A Systematic Literature Review
title_sort resilience during crisis covid 19 and the new age of remote work in higher education a systematic literature review
topic COVID-19
resilience
Crisis Management
remote work
higher education
url https://www.mdpi.com/2076-3387/15/3/92
work_keys_str_mv AT obianujueokekeuzodike resilienceduringcrisiscovid19andthenewageofremoteworkinhighereducationasystematicliteraturereview
AT edwigepaulinengohenha resilienceduringcrisiscovid19andthenewageofremoteworkinhighereducationasystematicliteraturereview