Comprehensive Evaluation Method for Electric Vehicle Charging Network Service Quality Considering User Satisfaction
With the rapid development of the electric vehicle (EV) industry, various issues, such as the suboptimal deployment of charging facilities and inadequate distribution, hinder improvements in user satisfaction with EVs. Moreover, the interests of multiple stakeholders, including power grid companies...
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| Format: | Article |
| Language: | English |
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MDPI AG
2024-12-01
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| Series: | World Electric Vehicle Journal |
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| Online Access: | https://www.mdpi.com/2032-6653/16/1/17 |
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| _version_ | 1832587301323014144 |
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| author | Shukang Lyu Yi Pan Huiyu Miao Xiaodong Yuan Fei Zeng |
| author_facet | Shukang Lyu Yi Pan Huiyu Miao Xiaodong Yuan Fei Zeng |
| author_sort | Shukang Lyu |
| collection | DOAJ |
| description | With the rapid development of the electric vehicle (EV) industry, various issues, such as the suboptimal deployment of charging facilities and inadequate distribution, hinder improvements in user satisfaction with EVs. Moreover, the interests of multiple stakeholders, including power grid companies and transportation departments, are not sufficiently addressed. To tackle these challenges, this paper proposes a comprehensive evaluation method for EV charging network service quality that integrates user satisfaction. First, considering the coupled dynamics of the EV charging network, we construct a service quality evaluation index system. Then, using a combination of the entropy weight method (EWM) and the analytic hierarchy process (AHP) with game theory, we determine the composite weights for the index system. Finally, we use the improved R-method evaluation model to theoretically verify the charging network in a particular area. The results show that the evaluation method proposed in this paper realizes differentiated evaluation for different planning schemes, highlights the weak links in the operation process of the charging network, and provides a theoretical reference for decision making about charging station planning. |
| format | Article |
| id | doaj-art-8fecb84a62c042709cd8b291d7b25f74 |
| institution | Kabale University |
| issn | 2032-6653 |
| language | English |
| publishDate | 2024-12-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | World Electric Vehicle Journal |
| spelling | doaj-art-8fecb84a62c042709cd8b291d7b25f742025-01-24T13:52:46ZengMDPI AGWorld Electric Vehicle Journal2032-66532024-12-011611710.3390/wevj16010017Comprehensive Evaluation Method for Electric Vehicle Charging Network Service Quality Considering User SatisfactionShukang Lyu0Yi Pan1Huiyu Miao2Xiaodong Yuan3Fei Zeng4Electric Power Research Institute of State Grid Jiangsu Electric Power Co., Ltd., Nanjing 211103, ChinaElectric Power Research Institute of State Grid Jiangsu Electric Power Co., Ltd., Nanjing 211103, ChinaElectric Power Research Institute of State Grid Jiangsu Electric Power Co., Ltd., Nanjing 211103, ChinaElectric Power Research Institute of State Grid Jiangsu Electric Power Co., Ltd., Nanjing 211103, ChinaElectric Power Research Institute of State Grid Jiangsu Electric Power Co., Ltd., Nanjing 211103, ChinaWith the rapid development of the electric vehicle (EV) industry, various issues, such as the suboptimal deployment of charging facilities and inadequate distribution, hinder improvements in user satisfaction with EVs. Moreover, the interests of multiple stakeholders, including power grid companies and transportation departments, are not sufficiently addressed. To tackle these challenges, this paper proposes a comprehensive evaluation method for EV charging network service quality that integrates user satisfaction. First, considering the coupled dynamics of the EV charging network, we construct a service quality evaluation index system. Then, using a combination of the entropy weight method (EWM) and the analytic hierarchy process (AHP) with game theory, we determine the composite weights for the index system. Finally, we use the improved R-method evaluation model to theoretically verify the charging network in a particular area. The results show that the evaluation method proposed in this paper realizes differentiated evaluation for different planning schemes, highlights the weak links in the operation process of the charging network, and provides a theoretical reference for decision making about charging station planning.https://www.mdpi.com/2032-6653/16/1/17electric vehicle charging networkevaluation index systemcombinatorial weighting methodcomprehensive evaluation methodvehicle–road network coupling |
| spellingShingle | Shukang Lyu Yi Pan Huiyu Miao Xiaodong Yuan Fei Zeng Comprehensive Evaluation Method for Electric Vehicle Charging Network Service Quality Considering User Satisfaction World Electric Vehicle Journal electric vehicle charging network evaluation index system combinatorial weighting method comprehensive evaluation method vehicle–road network coupling |
| title | Comprehensive Evaluation Method for Electric Vehicle Charging Network Service Quality Considering User Satisfaction |
| title_full | Comprehensive Evaluation Method for Electric Vehicle Charging Network Service Quality Considering User Satisfaction |
| title_fullStr | Comprehensive Evaluation Method for Electric Vehicle Charging Network Service Quality Considering User Satisfaction |
| title_full_unstemmed | Comprehensive Evaluation Method for Electric Vehicle Charging Network Service Quality Considering User Satisfaction |
| title_short | Comprehensive Evaluation Method for Electric Vehicle Charging Network Service Quality Considering User Satisfaction |
| title_sort | comprehensive evaluation method for electric vehicle charging network service quality considering user satisfaction |
| topic | electric vehicle charging network evaluation index system combinatorial weighting method comprehensive evaluation method vehicle–road network coupling |
| url | https://www.mdpi.com/2032-6653/16/1/17 |
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