APA (7th ed.) Citation

Hakim, S. N., Kalijaga, A., & Indrawati, S. SERVICE PERFORMANCE IMPROVEMENT DURING PANDEMIC COVID 19 USING INTEGRATED SERVQUAL AND SIX SIGMA: TELECOMMUNICATION AND INFORMATION INDUSTRY CASE APPLICATION. UIN Sunan Kalijaga, Faculty of Science and Technology, Industrial Engineering Department.

Chicago Style (17th ed.) Citation

Hakim, Sulton Nur, Alfatah Kalijaga, and Sri Indrawati. SERVICE PERFORMANCE IMPROVEMENT DURING PANDEMIC COVID 19 USING INTEGRATED SERVQUAL AND SIX SIGMA: TELECOMMUNICATION AND INFORMATION INDUSTRY CASE APPLICATION. UIN Sunan Kalijaga, Faculty of Science and Technology, Industrial Engineering Department.

MLA (9th ed.) Citation

Hakim, Sulton Nur, et al. SERVICE PERFORMANCE IMPROVEMENT DURING PANDEMIC COVID 19 USING INTEGRATED SERVQUAL AND SIX SIGMA: TELECOMMUNICATION AND INFORMATION INDUSTRY CASE APPLICATION. UIN Sunan Kalijaga, Faculty of Science and Technology, Industrial Engineering Department.