Effect of differentiated service delivery models for HIV treatment on healthcare providers’ job satisfaction and workloads in sub-Saharan Africa: a mixed methods study from Malawi, Zambia, and South Africa

Effect of differentiated service delivery models for HIV treatment on healthcare providers’ job satisfaction and workloads in sub-Saharan Africa: a mixed methods study from Malawi, Zambia, and South Africa

Abstract Introduction HIV care providers are often overworked and suffer from burnout and low job satisfaction. Differentiated service delivery (DSD) models for HIV treatment aim to decongest clinics and improve providers’ quality of professional life by reducing the client/provider ratio and allowi...

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Bibliographic Details
Main Authors: Vinolia Ntjikelane, Bevis Phiri, Jeanette L. Kaiser, Sydney Rosen, Allison J. Morgan, Amy Huber, Idah Mokhele, Timothy Tchereni, Stanley Ngoma, Priscilla Lumano-Mulenga, Sophie Pascoe, Nancy Scott
Format: Article
Language:English
Published: BMC 2025-05-01
Series:Human Resources for Health
Subjects:
Differentiated service delivery
HIV
Job satisfaction
Treatment providers
South Africa
Malawi
Online Access:https://doi.org/10.1186/s12960-025-00993-6
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