What does actually reveal the net promoter score? Empirical evidence from European mobile markets

What does actually reveal the net promoter score? Empirical evidence from European mobile markets

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Bibliographic Details
Main Author:	François Jeanjean
Format:	Article
Language:	English
Published:	LLC "CPC "Business Perspectives" 2013-02-01
Series:	Innovative Marketing
Online Access:	https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/4967/im_en_2012_04_Jeanjean.pdf
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