Identifying Patterns among Tourism-Oriented Online Communities on Facebook

The proliferation of social media has transformed how people engage in communication and community building, with platforms like Facebook becoming central to connecting individuals with shared interests. Despite the extensive formation of tourism-oriented online communities on these platforms, there...

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Main Authors: Eva Zabudská, Kristína Pompurová
Format: Article
Language:English
Published: MDPI AG 2024-09-01
Series:Tourism and Hospitality
Subjects:
Online Access:https://www.mdpi.com/2673-5768/5/3/48
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author Eva Zabudská
Kristína Pompurová
author_facet Eva Zabudská
Kristína Pompurová
author_sort Eva Zabudská
collection DOAJ
description The proliferation of social media has transformed how people engage in communication and community building, with platforms like Facebook becoming central to connecting individuals with shared interests. Despite the extensive formation of tourism-oriented online communities on these platforms, there is a notable lack of comprehensive studies examining their structural and managerial dynamics. This study addresses this gap by systematically analyzing fifty international tourism-focused Facebook communities to develop a novel typology based on the nature and type of information shared. The research identifies significant variations in community sizes, engagement levels, and management structures, highlighting that only 6% of these communities qualify as large, with membership exceeding one million. Contrary to common assumptions, a direct link between community size and engagement was not found, with qualitative factors like community purpose and content type being more influential. A notable correlation was observed between the number of administrators and moderators and the member count, emphasizing the importance of effective community governance. The study’s findings contribute to a deeper theoretical understanding of online community dynamics and offer practical implications for tourism marketers and community managers aiming to optimize engagement strategies on social media platforms. The research sets a foundation for future exploration of the interplay between virtual community management and tourism-related discourse.
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spelling doaj-art-8edf80f03024470183a8eafc1ddd3fa12025-08-20T01:55:53ZengMDPI AGTourism and Hospitality2673-57682024-09-015383084710.3390/tourhosp5030048Identifying Patterns among Tourism-Oriented Online Communities on FacebookEva Zabudská0Kristína Pompurová1Department of Tourism, Faculty of Economics, Matej Bel University in Banská Bystrica, Tajovského 10, 975 90 Banská Bystrica, SlovakiaDepartment of Tourism, Faculty of Economics, Matej Bel University in Banská Bystrica, Tajovského 10, 975 90 Banská Bystrica, SlovakiaThe proliferation of social media has transformed how people engage in communication and community building, with platforms like Facebook becoming central to connecting individuals with shared interests. Despite the extensive formation of tourism-oriented online communities on these platforms, there is a notable lack of comprehensive studies examining their structural and managerial dynamics. This study addresses this gap by systematically analyzing fifty international tourism-focused Facebook communities to develop a novel typology based on the nature and type of information shared. The research identifies significant variations in community sizes, engagement levels, and management structures, highlighting that only 6% of these communities qualify as large, with membership exceeding one million. Contrary to common assumptions, a direct link between community size and engagement was not found, with qualitative factors like community purpose and content type being more influential. A notable correlation was observed between the number of administrators and moderators and the member count, emphasizing the importance of effective community governance. The study’s findings contribute to a deeper theoretical understanding of online community dynamics and offer practical implications for tourism marketers and community managers aiming to optimize engagement strategies on social media platforms. The research sets a foundation for future exploration of the interplay between virtual community management and tourism-related discourse.https://www.mdpi.com/2673-5768/5/3/48online communitytourismtypology of online communities
spellingShingle Eva Zabudská
Kristína Pompurová
Identifying Patterns among Tourism-Oriented Online Communities on Facebook
Tourism and Hospitality
online community
tourism
typology of online communities
title Identifying Patterns among Tourism-Oriented Online Communities on Facebook
title_full Identifying Patterns among Tourism-Oriented Online Communities on Facebook
title_fullStr Identifying Patterns among Tourism-Oriented Online Communities on Facebook
title_full_unstemmed Identifying Patterns among Tourism-Oriented Online Communities on Facebook
title_short Identifying Patterns among Tourism-Oriented Online Communities on Facebook
title_sort identifying patterns among tourism oriented online communities on facebook
topic online community
tourism
typology of online communities
url https://www.mdpi.com/2673-5768/5/3/48
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