Implementing Telemedicine Intervention in Neonatal Intensive Care Units: Augmented Teleconsultation and Real-Time Monitoring Experience

Background: Increasing intensivist shortages and demand, coupled with the escalating bed occupancy rate due to increased demand for neonatal intensive care units (NICUs), have created enthusiasm for tele-critical care (TCC) in the form of teleconsultations. Consequently, this study aimed to describe...

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Main Authors: Dalia M. Mominkhan, Faisal Aldahmashi, Ali H. Almudeer, Abdulaziz S. Alhmod, Muaddi F. Alharbi, Lamya M. Alzubaidi, Nada K. Alwehaibi, Khalid N. Alobeiwi, Manea M. Balharith, Ahmed A. Alahmari, Fahad A. Alamri, Ghadah Alsaleh, Yaser Almuzaini, Mohammed K. Alabdulaali
Format: Article
Language:English
Published: Mary Ann Liebert 2025-01-01
Series:Telemedicine Reports
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Online Access:https://www.liebertpub.com/doi/10.1089/tmr.2024.0088
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author Dalia M. Mominkhan
Faisal Aldahmashi
Ali H. Almudeer
Abdulaziz S. Alhmod
Muaddi F. Alharbi
Lamya M. Alzubaidi
Nada K. Alwehaibi
Khalid N. Alobeiwi
Manea M. Balharith
Ahmed A. Alahmari
Fahad A. Alamri
Ghadah Alsaleh
Yaser Almuzaini
Mohammed K. Alabdulaali
author_facet Dalia M. Mominkhan
Faisal Aldahmashi
Ali H. Almudeer
Abdulaziz S. Alhmod
Muaddi F. Alharbi
Lamya M. Alzubaidi
Nada K. Alwehaibi
Khalid N. Alobeiwi
Manea M. Balharith
Ahmed A. Alahmari
Fahad A. Alamri
Ghadah Alsaleh
Yaser Almuzaini
Mohammed K. Alabdulaali
author_sort Dalia M. Mominkhan
collection DOAJ
description Background: Increasing intensivist shortages and demand, coupled with the escalating bed occupancy rate due to increased demand for neonatal intensive care units (NICUs), have created enthusiasm for tele-critical care (TCC) in the form of teleconsultations. Consequently, this study aimed to describe the role of TCC intervention in enhancing NICU capacity to manage discharge, bed occupancy, and neonatal mortality rates. Methods: This was an uncontrolled, retrospective, interventional descriptive study conducted over 22 months from January 2021 to October 2022 in a public hospital in Najran, Saudi Arabia. We employed the scheduled care model of TCC, in which an intensivist provides daily rounds, overnight calls, and critical care consultations upon request. Real-time outcomes, including mortality, discharge, and bed occupancy rates, were monitored in real-time by the National Healthcare Command Center. Results: Implementing the TCC program was associated with an overall reduction of 10.7% in the neonatal mortality rate from 10.3 to 9.2 deaths per 1000 live births. The discharge rate increased from 0% in the early months of the TCC application to 34.12% after 4 months of application despite the increased bed occupancy rate. The study revealed no statistically significant difference in mortality rates between the means of pre- and post-TCC (M = 9.74, SD = 4.32), (M = 10.28, SD = 7.99) respectively, p = 0.856 with a 95% confidence interval of −5.58 to 6.66. Conclusions: TCC in virtual scheduled consultations with a real-time dashboard was proven successful in controlling neonatal mortality and discharge rates. Further studies are required with extended follow-up periods and involving parameters such as the acceptance of physicians, long-term effects beyond the NICU, and the impact of TCC on logistics and resources.
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spelling doaj-art-8e2ac0a1554d43d58700e5340920fd6e2025-08-20T01:50:53ZengMary Ann LiebertTelemedicine Reports2692-43662025-01-0161505710.1089/tmr.2024.0088Implementing Telemedicine Intervention in Neonatal Intensive Care Units: Augmented Teleconsultation and Real-Time Monitoring ExperienceDalia M. Mominkhan0Faisal Aldahmashi1Ali H. Almudeer2Abdulaziz S. Alhmod3Muaddi F. Alharbi4Lamya M. Alzubaidi5Nada K. Alwehaibi6Khalid N. Alobeiwi7Manea M. Balharith8Ahmed A. Alahmari9Fahad A. Alamri10Ghadah Alsaleh11Yaser Almuzaini12Mohammed K. Alabdulaali13National Health Command Center, Ministry of Health, Riyadh, Saudi Arabia.Assistant Deputyship of Hospital Affairs, Ministry of Health, Riyadh, Saudi Arabia.Neonatology Department, King Fahd Central Hospital, Jazan, Saudi Arabia.SEHA Virtual Hospital, Ministry of Health, Riyadh, Saudi Arabia.The Studies and Consulting Office at the Assistant Minister of Health, Ministry of Health, Riyadh, Saudi Arabia.National Health Command Center, Ministry of Health, Riyadh, Saudi Arabia.National Health Command Center, Ministry of Health, Riyadh, Saudi Arabia.Hospital Administration Department, Ministry of Health, Riyadh, Saudi Arabia.National Health Command Center, Ministry of Health, Riyadh, Saudi Arabia.Global Centre for Mass Gatherings Medicine, Ministry of Health, Riyadh, Saudi Arabia.Global Centre for Mass Gatherings Medicine, Ministry of Health, Riyadh, Saudi Arabia.Global Centre for Mass Gatherings Medicine, Ministry of Health, Riyadh, Saudi Arabia.Global Centre for Mass Gatherings Medicine, Ministry of Health, Riyadh, Saudi Arabia.Assistant Minister of Health, Ministry of Health, Riyadh, Saudi Arabia.Background: Increasing intensivist shortages and demand, coupled with the escalating bed occupancy rate due to increased demand for neonatal intensive care units (NICUs), have created enthusiasm for tele-critical care (TCC) in the form of teleconsultations. Consequently, this study aimed to describe the role of TCC intervention in enhancing NICU capacity to manage discharge, bed occupancy, and neonatal mortality rates. Methods: This was an uncontrolled, retrospective, interventional descriptive study conducted over 22 months from January 2021 to October 2022 in a public hospital in Najran, Saudi Arabia. We employed the scheduled care model of TCC, in which an intensivist provides daily rounds, overnight calls, and critical care consultations upon request. Real-time outcomes, including mortality, discharge, and bed occupancy rates, were monitored in real-time by the National Healthcare Command Center. Results: Implementing the TCC program was associated with an overall reduction of 10.7% in the neonatal mortality rate from 10.3 to 9.2 deaths per 1000 live births. The discharge rate increased from 0% in the early months of the TCC application to 34.12% after 4 months of application despite the increased bed occupancy rate. The study revealed no statistically significant difference in mortality rates between the means of pre- and post-TCC (M = 9.74, SD = 4.32), (M = 10.28, SD = 7.99) respectively, p = 0.856 with a 95% confidence interval of −5.58 to 6.66. Conclusions: TCC in virtual scheduled consultations with a real-time dashboard was proven successful in controlling neonatal mortality and discharge rates. Further studies are required with extended follow-up periods and involving parameters such as the acceptance of physicians, long-term effects beyond the NICU, and the impact of TCC on logistics and resources.https://www.liebertpub.com/doi/10.1089/tmr.2024.0088bed occupancyintensive care unitmortality rateneonatesteleconsultationtelemedicine
spellingShingle Dalia M. Mominkhan
Faisal Aldahmashi
Ali H. Almudeer
Abdulaziz S. Alhmod
Muaddi F. Alharbi
Lamya M. Alzubaidi
Nada K. Alwehaibi
Khalid N. Alobeiwi
Manea M. Balharith
Ahmed A. Alahmari
Fahad A. Alamri
Ghadah Alsaleh
Yaser Almuzaini
Mohammed K. Alabdulaali
Implementing Telemedicine Intervention in Neonatal Intensive Care Units: Augmented Teleconsultation and Real-Time Monitoring Experience
Telemedicine Reports
bed occupancy
intensive care unit
mortality rate
neonates
teleconsultation
telemedicine
title Implementing Telemedicine Intervention in Neonatal Intensive Care Units: Augmented Teleconsultation and Real-Time Monitoring Experience
title_full Implementing Telemedicine Intervention in Neonatal Intensive Care Units: Augmented Teleconsultation and Real-Time Monitoring Experience
title_fullStr Implementing Telemedicine Intervention in Neonatal Intensive Care Units: Augmented Teleconsultation and Real-Time Monitoring Experience
title_full_unstemmed Implementing Telemedicine Intervention in Neonatal Intensive Care Units: Augmented Teleconsultation and Real-Time Monitoring Experience
title_short Implementing Telemedicine Intervention in Neonatal Intensive Care Units: Augmented Teleconsultation and Real-Time Monitoring Experience
title_sort implementing telemedicine intervention in neonatal intensive care units augmented teleconsultation and real time monitoring experience
topic bed occupancy
intensive care unit
mortality rate
neonates
teleconsultation
telemedicine
url https://www.liebertpub.com/doi/10.1089/tmr.2024.0088
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