Computation of Transient and Steady-State Characteristics of Queueing Systems with Different Types of Customer

This paper deals with queueing models, in which the number of customers is described by a (inhomogeneous, in general) birth–death process. Depending on the choice of the type of intensities for the arrival and service of customers, the system can either have impatience (in which, as the queue length...

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Bibliographic Details
Main Authors: Alexander Zeifman, Yacov Satin, Ilia Usov, Janos Sztrik
Format: Article
Language:English
Published: MDPI AG 2025-06-01
Series:Computation
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Online Access:https://www.mdpi.com/2079-3197/13/6/150
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Summary:This paper deals with queueing models, in which the number of customers is described by a (inhomogeneous, in general) birth–death process. Depending on the choice of the type of intensities for the arrival and service of customers, the system can either have impatience (in which, as the queue length increases, the intensities of arrival decrease and the intensities of service increases) or attraction (in which, on the contrary, as the queue length increases, the intensities of the arrival of customers increase and service intensities decrease). In this article, various types of such models are considered, and their transient and limiting characteristics are computed. Furthermore, the rate of convergence and related bounds are also dealt with. Several numerical examples illustrate the proposed procedures.
ISSN:2079-3197