Exploring the Impact of Brand Image on Consumer Loyalty

The main objective of this study is to investigate the impact of brand image on consumer loyalty towards users of computer products in the Kurdistan region universities. To achieve the objective of the study, a quantitative method based on purposive sampling was conducted. A total of 312 online sur...

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Main Authors: Sabir Sadiq Abdulkhaliq, Murad Muzafer Hamze
Format: Article
Language:Arabic
Published: University of Kufa, Faculty of Administration and Economics 2025-06-01
Series:مجلة الغري للعلوم الاقتصادية والادارية
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Online Access:https://journal.uokufa.edu.iq/index.php/ghjec/article/view/18143
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author Sabir Sadiq Abdulkhaliq
Murad Muzafer Hamze
author_facet Sabir Sadiq Abdulkhaliq
Murad Muzafer Hamze
author_sort Sabir Sadiq Abdulkhaliq
collection DOAJ
description The main objective of this study is to investigate the impact of brand image on consumer loyalty towards users of computer products in the Kurdistan region universities. To achieve the objective of the study, a quantitative method based on purposive sampling was conducted. A total of 312 online surveys were collected from students and university members who use different computer products in universities in the four provinces of Erbil, Dohuk, Sulaymaniyah, and Halabja in the Kurdistan Region of Iraq. Structural Equation Modeling (SEM) with the help of the Partial Least Squares (PLS) method and the PLS software was used to test the hypotheses and validate the model. The result of the study revealed that brand image has a significant impact on consumer loyalty. The results also show that while brand associations, may not always significantly predict consumer loyalty, other dimensions such as brand personality, brand emotions, and brand experience have a profound positive impact on the findings of this study.
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institution Kabale University
issn 3006-1911
3006-192X
language Arabic
publishDate 2025-06-01
publisher University of Kufa, Faculty of Administration and Economics
record_format Article
series مجلة الغري للعلوم الاقتصادية والادارية
spelling doaj-art-8cdb1f5d5db64bf4b5699bd62035f63a2025-08-20T03:25:12ZaraUniversity of Kufa, Faculty of Administration and Economicsمجلة الغري للعلوم الاقتصادية والادارية3006-19113006-192X2025-06-0121210.36325/ghjec.v21i2.18143.Exploring the Impact of Brand Image on Consumer LoyaltySabir Sadiq Abdulkhaliq0Murad Muzafer Hamze1Soran University, Faculty of Law, Political Science and Management Soran University, Faculty of Law, Political Science and Management The main objective of this study is to investigate the impact of brand image on consumer loyalty towards users of computer products in the Kurdistan region universities. To achieve the objective of the study, a quantitative method based on purposive sampling was conducted. A total of 312 online surveys were collected from students and university members who use different computer products in universities in the four provinces of Erbil, Dohuk, Sulaymaniyah, and Halabja in the Kurdistan Region of Iraq. Structural Equation Modeling (SEM) with the help of the Partial Least Squares (PLS) method and the PLS software was used to test the hypotheses and validate the model. The result of the study revealed that brand image has a significant impact on consumer loyalty. The results also show that while brand associations, may not always significantly predict consumer loyalty, other dimensions such as brand personality, brand emotions, and brand experience have a profound positive impact on the findings of this study. https://journal.uokufa.edu.iq/index.php/ghjec/article/view/18143Brand ImageConsumer LoyaltyComputer Product UsersKurdistan Region of Iraq
spellingShingle Sabir Sadiq Abdulkhaliq
Murad Muzafer Hamze
Exploring the Impact of Brand Image on Consumer Loyalty
مجلة الغري للعلوم الاقتصادية والادارية
Brand Image
Consumer Loyalty
Computer Product Users
Kurdistan Region of Iraq
title Exploring the Impact of Brand Image on Consumer Loyalty
title_full Exploring the Impact of Brand Image on Consumer Loyalty
title_fullStr Exploring the Impact of Brand Image on Consumer Loyalty
title_full_unstemmed Exploring the Impact of Brand Image on Consumer Loyalty
title_short Exploring the Impact of Brand Image on Consumer Loyalty
title_sort exploring the impact of brand image on consumer loyalty
topic Brand Image
Consumer Loyalty
Computer Product Users
Kurdistan Region of Iraq
url https://journal.uokufa.edu.iq/index.php/ghjec/article/view/18143
work_keys_str_mv AT sabirsadiqabdulkhaliq exploringtheimpactofbrandimageonconsumerloyalty
AT muradmuzaferhamze exploringtheimpactofbrandimageonconsumerloyalty