IMPACT OF SOCIO-CULTURAL FACTORS ON DEMAND FOR INSURANCE POLICY AND PRODUCT IN NIGERIA

The insurance sub-sector of financial services industry aims at smoothening financial distortions in the economy. However, the sector is weak due to inappropriate response to economic challenges. The potential of the insurance industry in emerging countries like Nigeria is being hampered by socio-c...

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Main Authors: Rukayat Bukola ADEJARE, Ismaila Daudu ALIU
Format: Article
Language:English
Published: Kwara State University, Malete Nigeria 2023-11-01
Series:Malete Journal of Accounting and Finance
Subjects:
Online Access:https://majaf.com.ng/index.php/majaf/article/view/22
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author Rukayat Bukola ADEJARE
Ismaila Daudu ALIU
author_facet Rukayat Bukola ADEJARE
Ismaila Daudu ALIU
author_sort Rukayat Bukola ADEJARE
collection DOAJ
description The insurance sub-sector of financial services industry aims at smoothening financial distortions in the economy. However, the sector is weak due to inappropriate response to economic challenges. The potential of the insurance industry in emerging countries like Nigeria is being hampered by socio-cultural attributes of the customers which include many dimensions such as language, education, ethnic background and religion. These factors make customers to be skeptical in deciding on insurance policies which consequently lead to poor penetration and poor performance of the insurance sector. As a result, the present study examines the impact of socio-cultural factors on the taking up of insurance policy in Nigeria. The study adopts survey research design and the sample size is 384 respondents and the data obtained was analyzed using descriptive and inferential statistics. The result of analysis reveals that Christian religious belief, language, trust, and level of awareness of customers statistically and significantly influence the extent of procurement of insurance policy by customers in Nigeria. However, the Islamic religious belief and ethnicity of the customers do not have statistically significant relationship with demand for insurance policy. The study concludes that Christianity, trust and level of awareness of customers influence their demand for insurance policy in Nigeria. Consequently, insurance companies should strengthen the level of trust between their agents and the customers and should widen their level of publicity in order to improve demand for insurance policy in Nigeria.
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institution Kabale University
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language English
publishDate 2023-11-01
publisher Kwara State University, Malete Nigeria
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series Malete Journal of Accounting and Finance
spelling doaj-art-8c9e5d36803e415a9855cba9393297942025-02-10T23:06:33ZengKwara State University, Malete NigeriaMalete Journal of Accounting and Finance2735-96032023-11-0111IMPACT OF SOCIO-CULTURAL FACTORS ON DEMAND FOR INSURANCE POLICY AND PRODUCT IN NIGERIARukayat Bukola ADEJARE0Ismaila Daudu ALIU1Kwara State University, MaleteKwara State University, Malete The insurance sub-sector of financial services industry aims at smoothening financial distortions in the economy. However, the sector is weak due to inappropriate response to economic challenges. The potential of the insurance industry in emerging countries like Nigeria is being hampered by socio-cultural attributes of the customers which include many dimensions such as language, education, ethnic background and religion. These factors make customers to be skeptical in deciding on insurance policies which consequently lead to poor penetration and poor performance of the insurance sector. As a result, the present study examines the impact of socio-cultural factors on the taking up of insurance policy in Nigeria. The study adopts survey research design and the sample size is 384 respondents and the data obtained was analyzed using descriptive and inferential statistics. The result of analysis reveals that Christian religious belief, language, trust, and level of awareness of customers statistically and significantly influence the extent of procurement of insurance policy by customers in Nigeria. However, the Islamic religious belief and ethnicity of the customers do not have statistically significant relationship with demand for insurance policy. The study concludes that Christianity, trust and level of awareness of customers influence their demand for insurance policy in Nigeria. Consequently, insurance companies should strengthen the level of trust between their agents and the customers and should widen their level of publicity in order to improve demand for insurance policy in Nigeria. https://majaf.com.ng/index.php/majaf/article/view/22Socio-culturaldemand for insurance policy
spellingShingle Rukayat Bukola ADEJARE
Ismaila Daudu ALIU
IMPACT OF SOCIO-CULTURAL FACTORS ON DEMAND FOR INSURANCE POLICY AND PRODUCT IN NIGERIA
Malete Journal of Accounting and Finance
Socio-cultural
demand for insurance policy
title IMPACT OF SOCIO-CULTURAL FACTORS ON DEMAND FOR INSURANCE POLICY AND PRODUCT IN NIGERIA
title_full IMPACT OF SOCIO-CULTURAL FACTORS ON DEMAND FOR INSURANCE POLICY AND PRODUCT IN NIGERIA
title_fullStr IMPACT OF SOCIO-CULTURAL FACTORS ON DEMAND FOR INSURANCE POLICY AND PRODUCT IN NIGERIA
title_full_unstemmed IMPACT OF SOCIO-CULTURAL FACTORS ON DEMAND FOR INSURANCE POLICY AND PRODUCT IN NIGERIA
title_short IMPACT OF SOCIO-CULTURAL FACTORS ON DEMAND FOR INSURANCE POLICY AND PRODUCT IN NIGERIA
title_sort impact of socio cultural factors on demand for insurance policy and product in nigeria
topic Socio-cultural
demand for insurance policy
url https://majaf.com.ng/index.php/majaf/article/view/22
work_keys_str_mv AT rukayatbukolaadejare impactofsocioculturalfactorsondemandforinsurancepolicyandproductinnigeria
AT ismailadaudualiu impactofsocioculturalfactorsondemandforinsurancepolicyandproductinnigeria