CULTURAL COMPETENCE OF HEALTH CARE WORKERS: A STUDY OF SASARAM/BIHAR

The socio-cultural diversity within our society poses challenges for the healthcare professional to ensure the quality of health care services. Addressing the cultural competencies of the health care professional is the strategic approach to improve the quality and effectiveness of the health care s...

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Main Authors: Vani Narula, Rajan Prakash
Format: Article
Language:English
Published: BİLGİTOY BİLGİ, BİLİM, EĞİTİM,ARAŞTIRMA, GELİŞTİRME VE STRATEJİ DERNEĞİ 2022-07-01
Series:İmgelem
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Online Access:https://dergipark.org.tr/tr/download/article-file/2370297
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author Vani Narula
Rajan Prakash
author_facet Vani Narula
Rajan Prakash
author_sort Vani Narula
collection DOAJ
description The socio-cultural diversity within our society poses challenges for the healthcare professional to ensure the quality of health care services. Addressing the cultural competencies of the health care professional is the strategic approach to improve the quality and effectiveness of the health care services for socially and culturally diverse groups. Cultural competence is the ability of the professional to recognize, appreciate, and respect the values, preferences, and expressed needs of patients seeking health care services under their care. In Rural health care settings, the ethnics and cultural differences based on caste, class and gender create severe challenges for the health care professional to address the expectation and needs of the patients which leads to miscommunication and dissatisfaction among the patients which even challenges the ethical values of the health care professionals. Therefore cultural competence has to be integrated into health care practices very effectively. Evidence from various studies showcases that cultural competence training of the health care professional is quite effective in promoting the knowledge, attitudes, skills of the profession on cultural sensitiveness and practices which can be effective in fulfilling the goal of health for all. Therefore this study emphasized understanding the issues associated with the cultural competence of the healthcare professional in rural healthcare settings by outlining the concept of the cultural competence from rural healthcare settings and by exploring the existing consequence of deficiencies in cultural aspects in health care. It is evident from the study that many staff engaged in the rural health care setting recognise the importance of the issues and opinion that the issues must be addressed so that the health practices can be enhanced. Based on the opinion of the respondents finally through the study effort has been made to propose the possible social work intervention to address the issues and promote cultural competencies among the health care professionals. The social work intervention focused on intensive training on cultural competence and cross-cultural issues for health professionals and ensuring multidomain teams work so that the cultural barrier can be overcome effectively.
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issn 2602-4446
language English
publishDate 2022-07-01
publisher BİLGİTOY BİLGİ, BİLİM, EĞİTİM,ARAŞTIRMA, GELİŞTİRME VE STRATEJİ DERNEĞİ
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spelling doaj-art-8c2eb525fc7446ec95b1416875bfc7302025-08-20T02:01:57ZengBİLGİTOY BİLGİ, BİLİM, EĞİTİM,ARAŞTIRMA, GELİŞTİRME VE STRATEJİ DERNEĞİİmgelem2602-44462022-07-0161026127610.53791/imgelem.11024752429CULTURAL COMPETENCE OF HEALTH CARE WORKERS: A STUDY OF SASARAM/BIHARVani Narula0https://orcid.org/0000-0002-4192-4213Rajan Prakash1https://orcid.org/0000-0002-0852-0591JAMIA MILLIA ISLAMIA, NEW DELHIJamia Millia Islamia, New DelhiThe socio-cultural diversity within our society poses challenges for the healthcare professional to ensure the quality of health care services. Addressing the cultural competencies of the health care professional is the strategic approach to improve the quality and effectiveness of the health care services for socially and culturally diverse groups. Cultural competence is the ability of the professional to recognize, appreciate, and respect the values, preferences, and expressed needs of patients seeking health care services under their care. In Rural health care settings, the ethnics and cultural differences based on caste, class and gender create severe challenges for the health care professional to address the expectation and needs of the patients which leads to miscommunication and dissatisfaction among the patients which even challenges the ethical values of the health care professionals. Therefore cultural competence has to be integrated into health care practices very effectively. Evidence from various studies showcases that cultural competence training of the health care professional is quite effective in promoting the knowledge, attitudes, skills of the profession on cultural sensitiveness and practices which can be effective in fulfilling the goal of health for all. Therefore this study emphasized understanding the issues associated with the cultural competence of the healthcare professional in rural healthcare settings by outlining the concept of the cultural competence from rural healthcare settings and by exploring the existing consequence of deficiencies in cultural aspects in health care. It is evident from the study that many staff engaged in the rural health care setting recognise the importance of the issues and opinion that the issues must be addressed so that the health practices can be enhanced. Based on the opinion of the respondents finally through the study effort has been made to propose the possible social work intervention to address the issues and promote cultural competencies among the health care professionals. The social work intervention focused on intensive training on cultural competence and cross-cultural issues for health professionals and ensuring multidomain teams work so that the cultural barrier can be overcome effectively.https://dergipark.org.tr/tr/download/article-file/2370297kültürel yetkinliksağlıksağlık hizmetlerisağlık çalışanlarıcultural competencehealthhealth carehealth care workers
spellingShingle Vani Narula
Rajan Prakash
CULTURAL COMPETENCE OF HEALTH CARE WORKERS: A STUDY OF SASARAM/BIHAR
İmgelem
kültürel yetkinlik
sağlık
sağlık hizmetleri
sağlık çalışanları
cultural competence
health
health care
health care workers
title CULTURAL COMPETENCE OF HEALTH CARE WORKERS: A STUDY OF SASARAM/BIHAR
title_full CULTURAL COMPETENCE OF HEALTH CARE WORKERS: A STUDY OF SASARAM/BIHAR
title_fullStr CULTURAL COMPETENCE OF HEALTH CARE WORKERS: A STUDY OF SASARAM/BIHAR
title_full_unstemmed CULTURAL COMPETENCE OF HEALTH CARE WORKERS: A STUDY OF SASARAM/BIHAR
title_short CULTURAL COMPETENCE OF HEALTH CARE WORKERS: A STUDY OF SASARAM/BIHAR
title_sort cultural competence of health care workers a study of sasaram bihar
topic kültürel yetkinlik
sağlık
sağlık hizmetleri
sağlık çalışanları
cultural competence
health
health care
health care workers
url https://dergipark.org.tr/tr/download/article-file/2370297
work_keys_str_mv AT vaninarula culturalcompetenceofhealthcareworkersastudyofsasarambihar
AT rajanprakash culturalcompetenceofhealthcareworkersastudyofsasarambihar