Authenticity: Effective emotional labor strategies on teaching efficacy of university teachers in China.

Based on the job demands-resources model, this study explored the relationships among emotional labor strategies, job demands of teaching, job resources, and teaching efficacy for university teachers. The results, based on a sample of 316 university teachers from China, showed that the teachers pref...

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Main Authors: Jiuhua Zheng, Yuqing Geng, Juan Gao, Qinjun Xiang
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2024-01-01
Series:PLoS ONE
Online Access:https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0297760&type=printable
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author Jiuhua Zheng
Yuqing Geng
Juan Gao
Qinjun Xiang
author_facet Jiuhua Zheng
Yuqing Geng
Juan Gao
Qinjun Xiang
author_sort Jiuhua Zheng
collection DOAJ
description Based on the job demands-resources model, this study explored the relationships among emotional labor strategies, job demands of teaching, job resources, and teaching efficacy for university teachers. The results, based on a sample of 316 university teachers from China, showed that the teachers preferred to convey authenticity by expressing deep acting and naturally felt emotion. Furthermore, deep acting and naturally felt emotions were found to have a significant positive effect on teaching efficacy, whereas surface acting did not have any significant relationship with teaching efficacy. As organizational variables, job demands significantly positively affected surface acting, deep acting, and naturally felt emotion. In contrast, job resources positively affected surface and deep acting, but no significant relationship with naturally felt emotions was found. These results highlight that university teachers from China could benefit from adopting authentic emotional labor strategies, specifically deep acting and naturally felt emotions, as the most effective strategies in teaching. Based on the above findings, this paper concludes with recommendations for university administrators to alleviate the emotional labor of college faculty. For example, universities should pay more attention to teachers' emotional state, provide resources to support them, and give more space and support to college teachers in teaching.
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publishDate 2024-01-01
publisher Public Library of Science (PLoS)
record_format Article
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spelling doaj-art-8c297faab4ac4515ab5b6b4bb6bcd8152025-08-20T02:10:50ZengPublic Library of Science (PLoS)PLoS ONE1932-62032024-01-01191e029776010.1371/journal.pone.0297760Authenticity: Effective emotional labor strategies on teaching efficacy of university teachers in China.Jiuhua ZhengYuqing GengJuan GaoQinjun XiangBased on the job demands-resources model, this study explored the relationships among emotional labor strategies, job demands of teaching, job resources, and teaching efficacy for university teachers. The results, based on a sample of 316 university teachers from China, showed that the teachers preferred to convey authenticity by expressing deep acting and naturally felt emotion. Furthermore, deep acting and naturally felt emotions were found to have a significant positive effect on teaching efficacy, whereas surface acting did not have any significant relationship with teaching efficacy. As organizational variables, job demands significantly positively affected surface acting, deep acting, and naturally felt emotion. In contrast, job resources positively affected surface and deep acting, but no significant relationship with naturally felt emotions was found. These results highlight that university teachers from China could benefit from adopting authentic emotional labor strategies, specifically deep acting and naturally felt emotions, as the most effective strategies in teaching. Based on the above findings, this paper concludes with recommendations for university administrators to alleviate the emotional labor of college faculty. For example, universities should pay more attention to teachers' emotional state, provide resources to support them, and give more space and support to college teachers in teaching.https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0297760&type=printable
spellingShingle Jiuhua Zheng
Yuqing Geng
Juan Gao
Qinjun Xiang
Authenticity: Effective emotional labor strategies on teaching efficacy of university teachers in China.
PLoS ONE
title Authenticity: Effective emotional labor strategies on teaching efficacy of university teachers in China.
title_full Authenticity: Effective emotional labor strategies on teaching efficacy of university teachers in China.
title_fullStr Authenticity: Effective emotional labor strategies on teaching efficacy of university teachers in China.
title_full_unstemmed Authenticity: Effective emotional labor strategies on teaching efficacy of university teachers in China.
title_short Authenticity: Effective emotional labor strategies on teaching efficacy of university teachers in China.
title_sort authenticity effective emotional labor strategies on teaching efficacy of university teachers in china
url https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0297760&type=printable
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AT yuqinggeng authenticityeffectiveemotionallaborstrategiesonteachingefficacyofuniversityteachersinchina
AT juangao authenticityeffectiveemotionallaborstrategiesonteachingefficacyofuniversityteachersinchina
AT qinjunxiang authenticityeffectiveemotionallaborstrategiesonteachingefficacyofuniversityteachersinchina