Assessing customer satisfaction: the case of test prescribers at the clinical biology laboratory of Centre Muraz/ Institut National de Santé Publique, Burkina Faso

Assessing customer satisfaction: the case of test prescribers at the clinical biology laboratory of Centre Muraz/ Institut National de Santé Publique, Burkina Faso

Abstract Context Assessing customer satisfaction with a product or service is one technique for evaluating the quality of a product or service given by a company. One of the instruments used to gauge customer satisfaction is the satisfaction survey. The Clinical Biology Laboratory of Centre Muraz em...

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Bibliographic Details
Main Authors: Dame Yenyetou, Issouf Sanou, Chérileila Thiombiano, Bakary Diamoutany Sogodogo, Adama Sanou, Soufiane D. Sanou, Mamoudou Cisse, Amariane M. M. Kone, Aline R. Ouoba, Dramane Kania, Michel K. Gomgnimbou, Ibrahim Sangare, Abdoul-Salam Ouedraogo
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Health Services Research
Subjects:
Centre Muraz
Clinical biology laboratory
Prescriber
Satisfaction survey
Online Access:https://doi.org/10.1186/s12913-025-12260-4
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