Unlocking Organizational Commitment: Exploring the Influence of Mentoring Relationships on Gen-Z Employees in Nigeria's Service Sectors
This research reports how mentorship connections affect the loyalty of Generation Z workers in Nigeria's service industry, specifically at KPMG and Zenith Bank. The study used a combination of surveys and interviews to gather data. The results show a slight negative link between mentoring and l...
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| Format: | Article |
| Language: | English |
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Oxford Brookes University
2025-02-01
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| Series: | International Journal of Evidence Based Coaching and Mentoring |
| Subjects: | |
| Online Access: | https://radar.brookes.ac.uk/radar/items/c2ce3b0f-e3e1-4149-b939-3725005769ce/1/ |
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| _version_ | 1823860356984864768 |
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| author | Valerie Onyia Babatope |
| author_facet | Valerie Onyia Babatope |
| author_sort | Valerie Onyia Babatope |
| collection | DOAJ |
| description | This research reports how mentorship connections affect the loyalty of Generation Z workers in Nigeria's service industry, specifically at KPMG and Zenith Bank. The study used a combination of surveys and interviews to gather data. The results show a slight negative link between mentoring and loyalty at both KPMG (r = 0.343, p <.05) and Zenith Bank (r = 0.140, p >.05). Nevertheless, qualitative feedback indicates that 84.3% of KPMG participants and 73% of Zenith Bank participants recognized the beneficial influence of mentorship on career support. These results underscore the importance of context-specific mentoring strategies to enhance employee commitment and retention. |
| format | Article |
| id | doaj-art-8b40d1ab9846410ea97cc49a584055c1 |
| institution | Kabale University |
| issn | 1741-8305 |
| language | English |
| publishDate | 2025-02-01 |
| publisher | Oxford Brookes University |
| record_format | Article |
| series | International Journal of Evidence Based Coaching and Mentoring |
| spelling | doaj-art-8b40d1ab9846410ea97cc49a584055c12025-02-10T14:50:23ZengOxford Brookes UniversityInternational Journal of Evidence Based Coaching and Mentoring1741-83052025-02-0123126728310.24384/z455-ne39Unlocking Organizational Commitment: Exploring the Influence of Mentoring Relationships on Gen-Z Employees in Nigeria's Service SectorsValerie Onyia Babatope0https://orcid.org/0000-0002-0398-1647DeGroote School of Business, McMaster University, CanadaThis research reports how mentorship connections affect the loyalty of Generation Z workers in Nigeria's service industry, specifically at KPMG and Zenith Bank. The study used a combination of surveys and interviews to gather data. The results show a slight negative link between mentoring and loyalty at both KPMG (r = 0.343, p <.05) and Zenith Bank (r = 0.140, p >.05). Nevertheless, qualitative feedback indicates that 84.3% of KPMG participants and 73% of Zenith Bank participants recognized the beneficial influence of mentorship on career support. These results underscore the importance of context-specific mentoring strategies to enhance employee commitment and retention.https://radar.brookes.ac.uk/radar/items/c2ce3b0f-e3e1-4149-b939-3725005769ce/1/gen zmentoringorganizational commitmentsocial learning theorycontingency theorykpmgzenith banknigeria |
| spellingShingle | Valerie Onyia Babatope Unlocking Organizational Commitment: Exploring the Influence of Mentoring Relationships on Gen-Z Employees in Nigeria's Service Sectors International Journal of Evidence Based Coaching and Mentoring gen z mentoring organizational commitment social learning theory contingency theory kpmg zenith bank nigeria |
| title | Unlocking Organizational Commitment: Exploring the Influence of Mentoring Relationships on Gen-Z Employees in Nigeria's Service Sectors |
| title_full | Unlocking Organizational Commitment: Exploring the Influence of Mentoring Relationships on Gen-Z Employees in Nigeria's Service Sectors |
| title_fullStr | Unlocking Organizational Commitment: Exploring the Influence of Mentoring Relationships on Gen-Z Employees in Nigeria's Service Sectors |
| title_full_unstemmed | Unlocking Organizational Commitment: Exploring the Influence of Mentoring Relationships on Gen-Z Employees in Nigeria's Service Sectors |
| title_short | Unlocking Organizational Commitment: Exploring the Influence of Mentoring Relationships on Gen-Z Employees in Nigeria's Service Sectors |
| title_sort | unlocking organizational commitment exploring the influence of mentoring relationships on gen z employees in nigeria s service sectors |
| topic | gen z mentoring organizational commitment social learning theory contingency theory kpmg zenith bank nigeria |
| url | https://radar.brookes.ac.uk/radar/items/c2ce3b0f-e3e1-4149-b939-3725005769ce/1/ |
| work_keys_str_mv | AT valerieonyiababatope unlockingorganizationalcommitmentexploringtheinfluenceofmentoringrelationshipsongenzemployeesinnigeriasservicesectors |