Unlocking Organizational Commitment: Exploring the Influence of Mentoring Relationships on Gen-Z Employees in Nigeria's Service Sectors
This research reports how mentorship connections affect the loyalty of Generation Z workers in Nigeria's service industry, specifically at KPMG and Zenith Bank. The study used a combination of surveys and interviews to gather data. The results show a slight negative link between mentoring and l...
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Main Author: | |
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Format: | Article |
Language: | English |
Published: |
Oxford Brookes University
2025-02-01
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Series: | International Journal of Evidence Based Coaching and Mentoring |
Subjects: | |
Online Access: | https://radar.brookes.ac.uk/radar/items/c2ce3b0f-e3e1-4149-b939-3725005769ce/1/ |
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Summary: | This research reports how mentorship connections affect the loyalty of Generation Z workers in Nigeria's service industry, specifically at KPMG and Zenith Bank. The study used a combination of surveys and interviews to gather data. The results show a slight negative link between mentoring and loyalty at both KPMG (r = 0.343, p <.05) and Zenith Bank (r = 0.140, p >.05). Nevertheless, qualitative feedback indicates that 84.3% of KPMG participants and 73% of Zenith Bank participants recognized the beneficial influence of mentorship on career support. These results underscore the importance of context-specific mentoring strategies to enhance employee commitment and retention. |
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ISSN: | 1741-8305 |