Development of E-banking in Bangladesh: A Survey Study

E-Banking is being grownup speedily in Bangladesh. The recent exceptional advancement in data technology and smartphones’ convenience has brought important changes in banks’ services in Bangladesh. Notably, banks are presently competitory to supply complete banking services via smartphones or throug...

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Main Authors: Md. Jahangir Alam, Farhana Jesmin, Mohammad Faruk, Md. Nur-Al-Ahad
Format: Article
Language:English
Published: Academic Research and Publishing UG 2021-06-01
Series:Financial Markets, Institutions and Risks
Subjects:
Online Access:https://armgpublishing.com/wp-content/uploads/2021/07/4.pdf
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author Md. Jahangir Alam
Farhana Jesmin
Mohammad Faruk
Md. Nur-Al-Ahad
author_facet Md. Jahangir Alam
Farhana Jesmin
Mohammad Faruk
Md. Nur-Al-Ahad
author_sort Md. Jahangir Alam
collection DOAJ
description E-Banking is being grownup speedily in Bangladesh. The recent exceptional advancement in data technology and smartphones’ convenience has brought important changes in banks’ services in Bangladesh. Notably, banks are presently competitory to supply complete banking services via smartphones or through on-line platforms. Such digital banking services cut back long queues within the bank’s counter to withdraw cash/ to deposit cash to their accounts. However, very little is thought concerning security and customers’ feedback concerning such services, that is investigated during this paper. a lot of significantly, this paper tried to look at E-banking’s current standing, potential future opportunities, and challenges, notably in Bangladesh. To serve our functions, we have a tendency to interviewed one hundred fifty folks directly connected with such digital banking services, as well as bankers, users, and alternative people. Our study finds many barriers in E-banking service channels, as well as technological breakdown, infrastructural limitations, temporal arrangement problems, legal risks and name risks, etc. Our analysis conjointly finds that customers are not equally pleased with digital services, and that they demanded to scale back the extent of uncertainty related to digital banking services.
format Article
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institution DOAJ
issn 2521-1250
2521-1242
language English
publishDate 2021-06-01
publisher Academic Research and Publishing UG
record_format Article
series Financial Markets, Institutions and Risks
spelling doaj-art-8af225e88a6d4beca4cb71495c70da072025-08-20T03:03:27ZengAcademic Research and Publishing UGFinancial Markets, Institutions and Risks2521-12502521-12422021-06-0152425110.21272/fmir.5(2).42-51.2021Development of E-banking in Bangladesh: A Survey StudyMd. Jahangir Alam0Farhana Jesmin1Mohammad Faruk2Md. Nur-Al-Ahad3Senior Principal Officer and Branch Manager, ONE Bank Ltd, Chaterpaiya Branch, Noakhali, BangladeshLecturer, Department of Business Administration, Bangladesh Army International University of Science and Technology (BAIUST), BangladeshLecturer, Department of Business Administration, Bangladesh Army International University of Science and Technology (BAIUST)Graduate School of Engineering, Toyohashi University of Technology, JapanE-Banking is being grownup speedily in Bangladesh. The recent exceptional advancement in data technology and smartphones’ convenience has brought important changes in banks’ services in Bangladesh. Notably, banks are presently competitory to supply complete banking services via smartphones or through on-line platforms. Such digital banking services cut back long queues within the bank’s counter to withdraw cash/ to deposit cash to their accounts. However, very little is thought concerning security and customers’ feedback concerning such services, that is investigated during this paper. a lot of significantly, this paper tried to look at E-banking’s current standing, potential future opportunities, and challenges, notably in Bangladesh. To serve our functions, we have a tendency to interviewed one hundred fifty folks directly connected with such digital banking services, as well as bankers, users, and alternative people. Our study finds many barriers in E-banking service channels, as well as technological breakdown, infrastructural limitations, temporal arrangement problems, legal risks and name risks, etc. Our analysis conjointly finds that customers are not equally pleased with digital services, and that they demanded to scale back the extent of uncertainty related to digital banking services.https://armgpublishing.com/wp-content/uploads/2021/07/4.pdfe-bankinge-commercesmartphone penetrationplastic moneybangladesh
spellingShingle Md. Jahangir Alam
Farhana Jesmin
Mohammad Faruk
Md. Nur-Al-Ahad
Development of E-banking in Bangladesh: A Survey Study
Financial Markets, Institutions and Risks
e-banking
e-commerce
smartphone penetration
plastic money
bangladesh
title Development of E-banking in Bangladesh: A Survey Study
title_full Development of E-banking in Bangladesh: A Survey Study
title_fullStr Development of E-banking in Bangladesh: A Survey Study
title_full_unstemmed Development of E-banking in Bangladesh: A Survey Study
title_short Development of E-banking in Bangladesh: A Survey Study
title_sort development of e banking in bangladesh a survey study
topic e-banking
e-commerce
smartphone penetration
plastic money
bangladesh
url https://armgpublishing.com/wp-content/uploads/2021/07/4.pdf
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AT farhanajesmin developmentofebankinginbangladeshasurveystudy
AT mohammadfaruk developmentofebankinginbangladeshasurveystudy
AT mdnuralahad developmentofebankinginbangladeshasurveystudy