Psychological Capital, Work Happiness, and Innovative Behaviour: Evidence from Millennials Worker of Star-Rated Hotels

This study focuses on the innovative behaviour of starred hotel employees driven by their psychological capital and happiness at work. An explanatory sequential analysis with a positivistic paradigm were applied through the Smart PLS approach. Data were collected through a cross-sectional survey of...

Full description

Saved in:
Bibliographic Details
Main Authors: I Gusti Ayu Putu Wita Indrayani, Desak Made Febri Purnama Sari
Format: Article
Language:English
Published: UNIVERSITAS PENDIDIKAN NASIONAL 2025-06-01
Series:Jurnal Ilmiah Manajemen dan Bisnis
Subjects:
Online Access:https://journal.undiknas.ac.id/index.php/manajemen/article/view/6182
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849716300432015360
author I Gusti Ayu Putu Wita Indrayani
Desak Made Febri Purnama Sari
author_facet I Gusti Ayu Putu Wita Indrayani
Desak Made Febri Purnama Sari
author_sort I Gusti Ayu Putu Wita Indrayani
collection DOAJ
description This study focuses on the innovative behaviour of starred hotel employees driven by their psychological capital and happiness at work. An explanatory sequential analysis with a positivistic paradigm were applied through the Smart PLS approach. Data were collected through a cross-sectional survey of 129 millennial employees at starred hotels which were validated through in-depth interviews with different levels millennial employees. The findings of the study indicate that happiness at work fully mediates the effect of psychological capital on innovative work behaviour. Psychological capital offers psychological resources that enable employees to experience job happiness, which in turn fosters the development of innovative behaviour. Happiness at work creates an internal drive to try new things, participate in innovation efforts, and contribute to improving work processes. Several dimensions play an important role in the formation of innovation through work happiness, namely a positive work environment, career development opportunities and flexibility, work-family balance, recognition and appreciation. The practical implications of this study offer recommendations for star hotel management to enhance organizational culture that fosters employees’ happiness at workplace by implementing recognition and appreciation programs, providing work-life balance facilities, and strengthening positive work relationships. Theoretically, these findings align with the conservation of resources theory which is emphasizing the reinforcement of internal resources to support innovative work behaviour. Future research is encouraged to validate these findings in different contexts to enhance generalizability.
format Article
id doaj-art-8a7f5a74c9e24399b25403bb2ef6f398
institution DOAJ
issn 2528-2077
2528-1208
language English
publishDate 2025-06-01
publisher UNIVERSITAS PENDIDIKAN NASIONAL
record_format Article
series Jurnal Ilmiah Manajemen dan Bisnis
spelling doaj-art-8a7f5a74c9e24399b25403bb2ef6f3982025-08-20T03:13:03ZengUNIVERSITAS PENDIDIKAN NASIONALJurnal Ilmiah Manajemen dan Bisnis2528-20772528-12082025-06-0110111410.38043/jimb.v10i1.61825444Psychological Capital, Work Happiness, and Innovative Behaviour: Evidence from Millennials Worker of Star-Rated HotelsI Gusti Ayu Putu Wita Indrayani0Desak Made Febri Purnama Sari1Politeknik Pariwisata BaliUniversitas Pendidikan NasionalThis study focuses on the innovative behaviour of starred hotel employees driven by their psychological capital and happiness at work. An explanatory sequential analysis with a positivistic paradigm were applied through the Smart PLS approach. Data were collected through a cross-sectional survey of 129 millennial employees at starred hotels which were validated through in-depth interviews with different levels millennial employees. The findings of the study indicate that happiness at work fully mediates the effect of psychological capital on innovative work behaviour. Psychological capital offers psychological resources that enable employees to experience job happiness, which in turn fosters the development of innovative behaviour. Happiness at work creates an internal drive to try new things, participate in innovation efforts, and contribute to improving work processes. Several dimensions play an important role in the formation of innovation through work happiness, namely a positive work environment, career development opportunities and flexibility, work-family balance, recognition and appreciation. The practical implications of this study offer recommendations for star hotel management to enhance organizational culture that fosters employees’ happiness at workplace by implementing recognition and appreciation programs, providing work-life balance facilities, and strengthening positive work relationships. Theoretically, these findings align with the conservation of resources theory which is emphasizing the reinforcement of internal resources to support innovative work behaviour. Future research is encouraged to validate these findings in different contexts to enhance generalizability.https://journal.undiknas.ac.id/index.php/manajemen/article/view/6182millenialinnovationtourismwellbeingpsychological capital
spellingShingle I Gusti Ayu Putu Wita Indrayani
Desak Made Febri Purnama Sari
Psychological Capital, Work Happiness, and Innovative Behaviour: Evidence from Millennials Worker of Star-Rated Hotels
Jurnal Ilmiah Manajemen dan Bisnis
millenial
innovation
tourism
wellbeing
psychological capital
title Psychological Capital, Work Happiness, and Innovative Behaviour: Evidence from Millennials Worker of Star-Rated Hotels
title_full Psychological Capital, Work Happiness, and Innovative Behaviour: Evidence from Millennials Worker of Star-Rated Hotels
title_fullStr Psychological Capital, Work Happiness, and Innovative Behaviour: Evidence from Millennials Worker of Star-Rated Hotels
title_full_unstemmed Psychological Capital, Work Happiness, and Innovative Behaviour: Evidence from Millennials Worker of Star-Rated Hotels
title_short Psychological Capital, Work Happiness, and Innovative Behaviour: Evidence from Millennials Worker of Star-Rated Hotels
title_sort psychological capital work happiness and innovative behaviour evidence from millennials worker of star rated hotels
topic millenial
innovation
tourism
wellbeing
psychological capital
url https://journal.undiknas.ac.id/index.php/manajemen/article/view/6182
work_keys_str_mv AT igustiayuputuwitaindrayani psychologicalcapitalworkhappinessandinnovativebehaviourevidencefrommillennialsworkerofstarratedhotels
AT desakmadefebripurnamasari psychologicalcapitalworkhappinessandinnovativebehaviourevidencefrommillennialsworkerofstarratedhotels