Online food delivery ordering problems: A discrete choice analysis of less developed areas of Southern Italy

Worldwide, the food & grocery e-commerce market grew by 22.8% in 2024 alone, reaching a value of more than USD 680 million. In Europe, this segment accounts for only a third of the US market and a fifth compared to Asia. The creation and development of a food e-commerce service is a business...

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Main Authors: Antonio Russo, Tiziana Campisi, Efstathios Bouhouras, Socrates Basbas, Giovanni Tesoriere
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Sustainable Futures
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Online Access:http://www.sciencedirect.com/science/article/pii/S2666188825002187
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author Antonio Russo
Tiziana Campisi
Efstathios Bouhouras
Socrates Basbas
Giovanni Tesoriere
author_facet Antonio Russo
Tiziana Campisi
Efstathios Bouhouras
Socrates Basbas
Giovanni Tesoriere
author_sort Antonio Russo
collection DOAJ
description Worldwide, the food & grocery e-commerce market grew by 22.8% in 2024 alone, reaching a value of more than USD 680 million. In Europe, this segment accounts for only a third of the US market and a fifth compared to Asia. The creation and development of a food e-commerce service is a business that involves all categories of people daily, so there is a large market. To improve the services to be offered to the community, it is necessary to know the potential demand of users considering socio-demographic and economic aspects. This work focuses on assessing the propensity to purchase food online through a Discrete Choice Analysis. The analysis was performed through the administration of a survey in Sicily and Calabria, Italy, regions characterized by low development. The data acquired allowed the calibration of three (3) binomial logit models, considering different attributes. The results showed that age, gender and distances from nearest restaurant/fast food have a significant impact on online purchases. This study lays the foundations for the improvement of online food purchasing services, starting with a more detailed analysis of consumers and thus improving economic and social aspects but also defining a more sustainable transport demand as described below.
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spelling doaj-art-8a797ea0b9f44b34b815aaf280b9332b2025-08-20T03:20:06ZengElsevierSustainable Futures2666-18882025-06-01910065010.1016/j.sftr.2025.100650Online food delivery ordering problems: A discrete choice analysis of less developed areas of Southern ItalyAntonio Russo0Tiziana Campisi1Efstathios Bouhouras2Socrates Basbas3Giovanni Tesoriere4Department of Engineering and Architecture, university of Enna Kore, Cittadella universitaria, 94100, Enna, (EN), ItalyDepartment of Engineering and Architecture, university of Enna Kore, Cittadella universitaria, 94100, Enna, (EN), Italy; Corresponding author.School of Rural & Surveying Engineering, Faculty of Engineering, Aristotle University of Thessaloniki, GR, 54124, Thessaloniki, GreeceSchool of Rural & Surveying Engineering, Faculty of Engineering, Aristotle University of Thessaloniki, GR, 54124, Thessaloniki, GreeceDepartment of Engineering and Architecture, university of Enna Kore, Cittadella universitaria, 94100, Enna, (EN), ItalyWorldwide, the food & grocery e-commerce market grew by 22.8% in 2024 alone, reaching a value of more than USD 680 million. In Europe, this segment accounts for only a third of the US market and a fifth compared to Asia. The creation and development of a food e-commerce service is a business that involves all categories of people daily, so there is a large market. To improve the services to be offered to the community, it is necessary to know the potential demand of users considering socio-demographic and economic aspects. This work focuses on assessing the propensity to purchase food online through a Discrete Choice Analysis. The analysis was performed through the administration of a survey in Sicily and Calabria, Italy, regions characterized by low development. The data acquired allowed the calibration of three (3) binomial logit models, considering different attributes. The results showed that age, gender and distances from nearest restaurant/fast food have a significant impact on online purchases. This study lays the foundations for the improvement of online food purchasing services, starting with a more detailed analysis of consumers and thus improving economic and social aspects but also defining a more sustainable transport demand as described below.http://www.sciencedirect.com/science/article/pii/S2666188825002187Food e-commerceLast mile logisticSustainable transport demandDiscrete choice analysis
spellingShingle Antonio Russo
Tiziana Campisi
Efstathios Bouhouras
Socrates Basbas
Giovanni Tesoriere
Online food delivery ordering problems: A discrete choice analysis of less developed areas of Southern Italy
Sustainable Futures
Food e-commerce
Last mile logistic
Sustainable transport demand
Discrete choice analysis
title Online food delivery ordering problems: A discrete choice analysis of less developed areas of Southern Italy
title_full Online food delivery ordering problems: A discrete choice analysis of less developed areas of Southern Italy
title_fullStr Online food delivery ordering problems: A discrete choice analysis of less developed areas of Southern Italy
title_full_unstemmed Online food delivery ordering problems: A discrete choice analysis of less developed areas of Southern Italy
title_short Online food delivery ordering problems: A discrete choice analysis of less developed areas of Southern Italy
title_sort online food delivery ordering problems a discrete choice analysis of less developed areas of southern italy
topic Food e-commerce
Last mile logistic
Sustainable transport demand
Discrete choice analysis
url http://www.sciencedirect.com/science/article/pii/S2666188825002187
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