How did staffing strategies change amid COVID-19 and post pandemic? A qualitative study

Objectives and design A qualitative study was undertaken to explore the nature of staffing strategies from the perspectives of nursing, medicine and health disciplines employed in a hospital setting.Setting Interviews were conducted in six hospitals in Canada between November 2022 and September 2023...

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Main Authors: Lianne Jeffs, Jane Merkley, Alexandra Harris, Linda McGillis Hall, Benjamin Rosen, Jacqueline Limoges, Tracey Das Gupta, Lisa Di Prospero, Morgann Reid, Megha Rao, Agnes Black, Rui Lin Zeng
Format: Article
Language:English
Published: BMJ Publishing Group 2025-06-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/15/6/e091922.full
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Summary:Objectives and design A qualitative study was undertaken to explore the nature of staffing strategies from the perspectives of nursing, medicine and health disciplines employed in a hospital setting.Setting Interviews were conducted in six hospitals in Canada between November 2022 and September 2023.Results 118 healthcare professionals and leaders who experienced changes in staffing strategies participated in this study. Three themes emerged to describe new or adaptive staffing strategies: (1) valuing new roles and teams; (2) being redeployed; and (3) enhancing coverage.Conclusions Our study elucidates the staffing strategies that were employed during the COVID-19 pandemic that included creating new and adapting existing roles and teams; redeploying healthcare professionals; and enhancing coverage. Study findings can be used to guide leaders to use a proactive systematic approach to staffing models that includes adaptable and flexible staffing models within local contexts.
ISSN:2044-6055