General Hospitals with High-Tech Medical Equipment and Patient Experience
This study investigates the relationship between the retention of high-tech medical equipment in medical institutions in South Korea and patient experience evaluation outcomes. Data were sourced from the third Patient Experience Assessment conducted by the Health Insurance Review and Assessment Serv...
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| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2025-04-01
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| Series: | Journal of Patient Experience |
| Online Access: | https://doi.org/10.1177/23743735251330468 |
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| _version_ | 1850281124566138880 |
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| author | Se Min Oh MPH Jun Su Park BPH Bomgyeol Kim PHD Suk-Yong Jang MD, PHD Sang Gyu Lee MD, PHD Tae Hyun Kim PHD |
| author_facet | Se Min Oh MPH Jun Su Park BPH Bomgyeol Kim PHD Suk-Yong Jang MD, PHD Sang Gyu Lee MD, PHD Tae Hyun Kim PHD |
| author_sort | Se Min Oh MPH |
| collection | DOAJ |
| description | This study investigates the relationship between the retention of high-tech medical equipment in medical institutions in South Korea and patient experience evaluation outcomes. Data were sourced from the third Patient Experience Assessment conducted by the Health Insurance Review and Assessment Service (HIRA), a South Korean agency, and HIRA's 2021 data on medical equipment. A total of 320 institutions equipped with CT, MRI, and PET scans or only CT and MRI were analyzed. The dependent variable was the average score across six patient experience dimensions: overall, nurses, doctors, medication and treatment, hospital environment, and guarantee of patient rights. Multiple regression analysis revealed that institutions with CT, MRI, and PET scans scored higher in-patient experience, particularly in the overall dimension (2.15 points), hospital environment (2.22 points), patient rights (1.77 points), and doctors (1.54 points). These findings suggest that high-tech medical equipment positively influences patient satisfaction with care quality. Medical institutions should consider these factors when aiming to enhance patient experience. |
| format | Article |
| id | doaj-art-8a148199845341fa9ad0148753ffc81c |
| institution | OA Journals |
| issn | 2374-3743 |
| language | English |
| publishDate | 2025-04-01 |
| publisher | SAGE Publishing |
| record_format | Article |
| series | Journal of Patient Experience |
| spelling | doaj-art-8a148199845341fa9ad0148753ffc81c2025-08-20T01:48:28ZengSAGE PublishingJournal of Patient Experience2374-37432025-04-011210.1177/23743735251330468General Hospitals with High-Tech Medical Equipment and Patient ExperienceSe Min Oh MPH0Jun Su Park BPH1Bomgyeol Kim PHD2Suk-Yong Jang MD, PHD3Sang Gyu Lee MD, PHD4Tae Hyun Kim PHD5 Purchasing Management, , Seoul, Republic of Korea Department of Public Health, Graduate School, , Seoul, Republic of Korea , Yonsei University College of Nursing, Seoul, Republic of Korea Graduate School of Public Health, , Seoul, Republic of Korea Department of Preventive Medicine, College of Medicine, , Seoul, Republic of Korea Graduate School of Public Health, , Seoul, Republic of KoreaThis study investigates the relationship between the retention of high-tech medical equipment in medical institutions in South Korea and patient experience evaluation outcomes. Data were sourced from the third Patient Experience Assessment conducted by the Health Insurance Review and Assessment Service (HIRA), a South Korean agency, and HIRA's 2021 data on medical equipment. A total of 320 institutions equipped with CT, MRI, and PET scans or only CT and MRI were analyzed. The dependent variable was the average score across six patient experience dimensions: overall, nurses, doctors, medication and treatment, hospital environment, and guarantee of patient rights. Multiple regression analysis revealed that institutions with CT, MRI, and PET scans scored higher in-patient experience, particularly in the overall dimension (2.15 points), hospital environment (2.22 points), patient rights (1.77 points), and doctors (1.54 points). These findings suggest that high-tech medical equipment positively influences patient satisfaction with care quality. Medical institutions should consider these factors when aiming to enhance patient experience.https://doi.org/10.1177/23743735251330468 |
| spellingShingle | Se Min Oh MPH Jun Su Park BPH Bomgyeol Kim PHD Suk-Yong Jang MD, PHD Sang Gyu Lee MD, PHD Tae Hyun Kim PHD General Hospitals with High-Tech Medical Equipment and Patient Experience Journal of Patient Experience |
| title | General Hospitals with High-Tech Medical Equipment and Patient Experience |
| title_full | General Hospitals with High-Tech Medical Equipment and Patient Experience |
| title_fullStr | General Hospitals with High-Tech Medical Equipment and Patient Experience |
| title_full_unstemmed | General Hospitals with High-Tech Medical Equipment and Patient Experience |
| title_short | General Hospitals with High-Tech Medical Equipment and Patient Experience |
| title_sort | general hospitals with high tech medical equipment and patient experience |
| url | https://doi.org/10.1177/23743735251330468 |
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