Explaining the Experiences of The Elderly from Pre-Hospital Emergency Services in Shiraz

Background and purpose:
As people age, physical dysfunction often increases, leading to various challenges and a heightened need for urgent medical services. Elderly individuals are among the primary users of healthcare and pre-hospital emergency services. Their subjective experiences during emergen...

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Main Authors: Leila Vali, Hojat Farehmandnia, Ahmadreza Mohammadpour
Format: Article
Language:fas
Published: Tehran University of Medical Sciences 2024-08-01
Series:بیمارستان
Subjects:
Online Access:http://jhosp.tums.ac.ir/article-1-6691-en.pdf
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author Leila Vali
Hojat Farehmandnia
Ahmadreza Mohammadpour
author_facet Leila Vali
Hojat Farehmandnia
Ahmadreza Mohammadpour
author_sort Leila Vali
collection DOAJ
description Background and purpose:
As people age, physical dysfunction often increases, leading to various challenges and a heightened need for urgent medical services. Elderly individuals are among the primary users of healthcare and pre-hospital emergency services. Their subjective experiences during emergencies are influenced by their need for timely and relevant information regarding emergency procedures and their clinical condition—a need that is also shared by their caregivers. This study aims to elucidate the experiences of elderly individuals who have used pre-hospital emergency services in Shiraz. Methods:
This qualitative study was conducted in two phases. In Phase 1, semi-structured interviews were conducted with 21 elderly participants using purposeful and snowball sampling until data saturation was achieved. The interview transcripts were analyzed using Colaizzi’s method to extract key themes. In Phase 2, a panel of experts was convened to further discuss the findings and provide recommendations. Results:
Analysis of the interviews revealed several themes related to the elderly’s experiences with pre-hospital emergency services. These themes were categorized into sub-themes including ambulance condition, performance of technicians, timeliness of emergency response, and issues related to emergency rules and regulations. In Phase 2, the expert panel offered practical solutions to address the identified challenges. Conclusion:
The findings indicate that elderly patients face significant challenges when accessing pre-hospital emergency services, such as poor ambulance conditions, suboptimal technician performance, delayed emergency response times, and restrictive emergency protocols. The recommendations provided by the expert panel could inform policy development and lead to improvements in the quality of pre-hospital care for the elderly.
format Article
id doaj-art-89d1e66b551d46f395d508dc6efef63a
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issn 2008-1928
2228-7450
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publishDate 2024-08-01
publisher Tehran University of Medical Sciences
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series بیمارستان
spelling doaj-art-89d1e66b551d46f395d508dc6efef63a2025-08-20T03:09:03ZfasTehran University of Medical Sciencesبیمارستان2008-19282228-74502024-08-01232205225Explaining the Experiences of The Elderly from Pre-Hospital Emergency Services in ShirazLeila Vali0Hojat Farehmandnia1Ahmadreza Mohammadpour2 Associate Professor, Kerman University of Medical Sciences, Faculty of Management and Medical Information Sciences, Kerman, Iran. Assistant Professor, Kerman University of Medical Sciences, Faculty of Management and Medical Information Sciences, Kerman, Iran. Postgraduate student in healthcare management. *Corresponding Author Email: ahmadreza.mohammadpour75@gmail.com Background and purpose:
As people age, physical dysfunction often increases, leading to various challenges and a heightened need for urgent medical services. Elderly individuals are among the primary users of healthcare and pre-hospital emergency services. Their subjective experiences during emergencies are influenced by their need for timely and relevant information regarding emergency procedures and their clinical condition—a need that is also shared by their caregivers. This study aims to elucidate the experiences of elderly individuals who have used pre-hospital emergency services in Shiraz. Methods:
This qualitative study was conducted in two phases. In Phase 1, semi-structured interviews were conducted with 21 elderly participants using purposeful and snowball sampling until data saturation was achieved. The interview transcripts were analyzed using Colaizzi’s method to extract key themes. In Phase 2, a panel of experts was convened to further discuss the findings and provide recommendations. Results:
Analysis of the interviews revealed several themes related to the elderly’s experiences with pre-hospital emergency services. These themes were categorized into sub-themes including ambulance condition, performance of technicians, timeliness of emergency response, and issues related to emergency rules and regulations. In Phase 2, the expert panel offered practical solutions to address the identified challenges. Conclusion:
The findings indicate that elderly patients face significant challenges when accessing pre-hospital emergency services, such as poor ambulance conditions, suboptimal technician performance, delayed emergency response times, and restrictive emergency protocols. The recommendations provided by the expert panel could inform policy development and lead to improvements in the quality of pre-hospital care for the elderly.http://jhosp.tums.ac.ir/article-1-6691-en.pdfexperienceselderlypre-hospital emergency servicesqualitative study
spellingShingle Leila Vali
Hojat Farehmandnia
Ahmadreza Mohammadpour
Explaining the Experiences of The Elderly from Pre-Hospital Emergency Services in Shiraz
بیمارستان
experiences
elderly
pre-hospital emergency services
qualitative study
title Explaining the Experiences of The Elderly from Pre-Hospital Emergency Services in Shiraz
title_full Explaining the Experiences of The Elderly from Pre-Hospital Emergency Services in Shiraz
title_fullStr Explaining the Experiences of The Elderly from Pre-Hospital Emergency Services in Shiraz
title_full_unstemmed Explaining the Experiences of The Elderly from Pre-Hospital Emergency Services in Shiraz
title_short Explaining the Experiences of The Elderly from Pre-Hospital Emergency Services in Shiraz
title_sort explaining the experiences of the elderly from pre hospital emergency services in shiraz
topic experiences
elderly
pre-hospital emergency services
qualitative study
url http://jhosp.tums.ac.ir/article-1-6691-en.pdf
work_keys_str_mv AT leilavali explainingtheexperiencesoftheelderlyfromprehospitalemergencyservicesinshiraz
AT hojatfarehmandnia explainingtheexperiencesoftheelderlyfromprehospitalemergencyservicesinshiraz
AT ahmadrezamohammadpour explainingtheexperiencesoftheelderlyfromprehospitalemergencyservicesinshiraz