Hastenteufel, J., & Kiszka, S. What do German bank customers want? The importance of customer expectations and the failure of the integral customer advisory service. AGH UNIVERSITY PRESS.
Chicago Style (17th ed.) CitationHastenteufel, Jessica, and Sabrina Kiszka. What Do German Bank Customers Want? The Importance of Customer Expectations and the Failure of the Integral Customer Advisory Service. AGH UNIVERSITY PRESS.
MLA (9th ed.) CitationHastenteufel, Jessica, and Sabrina Kiszka. What Do German Bank Customers Want? The Importance of Customer Expectations and the Failure of the Integral Customer Advisory Service. AGH UNIVERSITY PRESS.
Warning: These citations may not always be 100% accurate.