The Relationship Between Clinical Communication Skills of Pediatric Nurses and Children’s Trust in Nurses: The Mediating Role of Emotional Intelligence
Qingqing Chong,1,* Zhiheng Zhan,2,* Mingqi Peng,3,* Xianwen Li4 1Department of Orthopaedics Surgery, Children’s Hospital of Nanjing Medical University, Nanjing, Jiangsu Province, 210000, People’s Republic of China; 2Department of Respiratory, Children’s Hospital o...
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Dove Medical Press
2025-06-01
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| Series: | Nursing: Research and Reviews |
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| author | Chong Q Zhan Z Peng M Li X |
| author_facet | Chong Q Zhan Z Peng M Li X |
| author_sort | Chong Q |
| collection | DOAJ |
| description | Qingqing Chong,1,* Zhiheng Zhan,2,* Mingqi Peng,3,* Xianwen Li4 1Department of Orthopaedics Surgery, Children’s Hospital of Nanjing Medical University, Nanjing, Jiangsu Province, 210000, People’s Republic of China; 2Department of Respiratory, Children’s Hospital of Nanjing Medical University, Nanjing, 210008, People’s Republic of China; 3Department of Nursing, Children’s Hospital of Nanjing Medical University, Nanjing, 210008, People’s Republic of China; 4School of Nursing, Nanjing Medical University, Nanjing, 211103, People’s Republic of China*These authors contributed equally to this workCorrespondence: Xianwen Li, Email xwli0201@njmu.edu.cnAim: To explore the mediating role of emotional intelligence in the relationship between pediatric nurses’ clinical communication skills and children’s trust in nurses.Methods: A correlational, cross-sectional non-experimental study was conducted in the pediatric department of a tertiary hospital in Nanjing, China. Using a purposive sampling method, 385 hospitalized children were recruited to complete the Children’s Trust in Nurses Scale. 385 nurses caring for these children were selected based on a 1:1 matching principle to complete general information questionnaires, clinical communication skills scales, and emotional intelligence scales.Results: The results of this study showed that nurses’ total communication skills score was (239.27 ± 33.25), emotional intelligence score was (62.51 ± 9.03), and children’s trust in nurses score was (28.85 ± 6.48). The direct effect of clinical communication skills on children’s trust in nurses was significant with an effect value of 0.074; emotional intelligence as a mediating effect was 0.06, accounting for 44.8% of the total effect.Conclusion: Nursing administrators can enhance the trust between pediatric patients and nurses by training nurses to improve their emotional intelligence and clinical communication skills.Keywords: children’s trust in nurses, clinical communication skills, emotional intelligence, pediatric nurses |
| format | Article |
| id | doaj-art-894cd607a7cd4903b81e15f9d7b341dd |
| institution | Kabale University |
| issn | 2230-522X |
| language | English |
| publishDate | 2025-06-01 |
| publisher | Dove Medical Press |
| record_format | Article |
| series | Nursing: Research and Reviews |
| spelling | doaj-art-894cd607a7cd4903b81e15f9d7b341dd2025-08-20T03:32:37ZengDove Medical PressNursing: Research and Reviews2230-522X2025-06-01Volume 15Issue 17989103628The Relationship Between Clinical Communication Skills of Pediatric Nurses and Children’s Trust in Nurses: The Mediating Role of Emotional IntelligenceChong Q0Zhan Z1Peng MLi XOrthopaedics Surgeryrespiratory departmentQingqing Chong,1,* Zhiheng Zhan,2,* Mingqi Peng,3,* Xianwen Li4 1Department of Orthopaedics Surgery, Children’s Hospital of Nanjing Medical University, Nanjing, Jiangsu Province, 210000, People’s Republic of China; 2Department of Respiratory, Children’s Hospital of Nanjing Medical University, Nanjing, 210008, People’s Republic of China; 3Department of Nursing, Children’s Hospital of Nanjing Medical University, Nanjing, 210008, People’s Republic of China; 4School of Nursing, Nanjing Medical University, Nanjing, 211103, People’s Republic of China*These authors contributed equally to this workCorrespondence: Xianwen Li, Email xwli0201@njmu.edu.cnAim: To explore the mediating role of emotional intelligence in the relationship between pediatric nurses’ clinical communication skills and children’s trust in nurses.Methods: A correlational, cross-sectional non-experimental study was conducted in the pediatric department of a tertiary hospital in Nanjing, China. Using a purposive sampling method, 385 hospitalized children were recruited to complete the Children’s Trust in Nurses Scale. 385 nurses caring for these children were selected based on a 1:1 matching principle to complete general information questionnaires, clinical communication skills scales, and emotional intelligence scales.Results: The results of this study showed that nurses’ total communication skills score was (239.27 ± 33.25), emotional intelligence score was (62.51 ± 9.03), and children’s trust in nurses score was (28.85 ± 6.48). The direct effect of clinical communication skills on children’s trust in nurses was significant with an effect value of 0.074; emotional intelligence as a mediating effect was 0.06, accounting for 44.8% of the total effect.Conclusion: Nursing administrators can enhance the trust between pediatric patients and nurses by training nurses to improve their emotional intelligence and clinical communication skills.Keywords: children’s trust in nurses, clinical communication skills, emotional intelligence, pediatric nurseshttps://www.dovepress.com/the-relationship-between-clinical-communication-skills-of-pediatric-nu-peer-reviewed-fulltext-article-NRRchildren's trust in nursesclinical communication skillsemotional intelligencepediatric nurses |
| spellingShingle | Chong Q Zhan Z Peng M Li X The Relationship Between Clinical Communication Skills of Pediatric Nurses and Children’s Trust in Nurses: The Mediating Role of Emotional Intelligence Nursing: Research and Reviews children's trust in nurses clinical communication skills emotional intelligence pediatric nurses |
| title | The Relationship Between Clinical Communication Skills of Pediatric Nurses and Children’s Trust in Nurses: The Mediating Role of Emotional Intelligence |
| title_full | The Relationship Between Clinical Communication Skills of Pediatric Nurses and Children’s Trust in Nurses: The Mediating Role of Emotional Intelligence |
| title_fullStr | The Relationship Between Clinical Communication Skills of Pediatric Nurses and Children’s Trust in Nurses: The Mediating Role of Emotional Intelligence |
| title_full_unstemmed | The Relationship Between Clinical Communication Skills of Pediatric Nurses and Children’s Trust in Nurses: The Mediating Role of Emotional Intelligence |
| title_short | The Relationship Between Clinical Communication Skills of Pediatric Nurses and Children’s Trust in Nurses: The Mediating Role of Emotional Intelligence |
| title_sort | relationship between clinical communication skills of pediatric nurses and children amp rsquo s trust in nurses the mediating role of emotional intelligence |
| topic | children's trust in nurses clinical communication skills emotional intelligence pediatric nurses |
| url | https://www.dovepress.com/the-relationship-between-clinical-communication-skills-of-pediatric-nu-peer-reviewed-fulltext-article-NRR |
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