Use of Hospital Patient and Family Advisory Councils: A Scoping Study

With the aim of fostering patient-centered care, Patient and Family Advisory Councils (PFACs) have emerged as a way for hospitals to garner input for initiatives and programs from patients and patients’ families who have used the hospitals’ services. Despite their inception in the early 1980s, only...

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Main Authors: Barbara Lewis MBA, Chris Cochran PhD, Erika Marquez PhD, MPH, Neeraj Bhandari PhD, Jennifer Pharr PhD, Soumya Upadhyay PhD, Stowe Shoemaker PhD
Format: Article
Language:English
Published: SAGE Publishing 2025-02-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735251316995
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author Barbara Lewis MBA
Chris Cochran PhD
Erika Marquez PhD, MPH
Neeraj Bhandari PhD
Jennifer Pharr PhD
Soumya Upadhyay PhD
Stowe Shoemaker PhD
author_facet Barbara Lewis MBA
Chris Cochran PhD
Erika Marquez PhD, MPH
Neeraj Bhandari PhD
Jennifer Pharr PhD
Soumya Upadhyay PhD
Stowe Shoemaker PhD
author_sort Barbara Lewis MBA
collection DOAJ
description With the aim of fostering patient-centered care, Patient and Family Advisory Councils (PFACs) have emerged as a way for hospitals to garner input for initiatives and programs from patients and patients’ families who have used the hospitals’ services. Despite their inception in the early 1980s, only 54% of United States hospitals field a PFAC. This scoping study entailed searching 6 databases in July 2024 and reviewing 143 articles about hospital PFACs from around the world to understand how hospitals use PFACs, measure the results, and acknowledge the success factors. Patient and Family Advisory Council engagement ranged from stamping approval for a project to providing feedback or codesigning the project from the inception, with feedback as the most popular. Of the articles about specific PFACs, 70% either dealt with a condition, such as cancer, the type of person, such as youth, or both. The literature review revealed that few articles cited PFAC project metrics and outcomes, although some articles mentioned PFAC success factors, the most prevalent of which was the training of patients and staff, as well as leadership.
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institution Kabale University
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publishDate 2025-02-01
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series Journal of Patient Experience
spelling doaj-art-888c369c274844e5896e2de7dfbbbb452025-02-10T08:03:43ZengSAGE PublishingJournal of Patient Experience2374-37432025-02-011210.1177/23743735251316995Use of Hospital Patient and Family Advisory Councils: A Scoping StudyBarbara Lewis MBA0Chris Cochran PhD1Erika Marquez PhD, MPH2Neeraj Bhandari PhD3Jennifer Pharr PhD4Soumya Upadhyay PhD5Stowe Shoemaker PhD6 Department of Healthcare Administration and Policy, University of Nevada Las Vegas, Las Vegas, NV, USA Department of Healthcare Administration and Policy, University of Nevada Las Vegas, Las Vegas, NV, USA Department of Environmental and Occupational Health, , Las Vegas, NV, USA Department of Healthcare Administration and Policy, University of Nevada Las Vegas, Las Vegas, NV, USA Department of Environmental and Occupational Health, , Las Vegas, NV, USA Department of Healthcare Administration and Policy, University of Nevada Las Vegas, Las Vegas, NV, USA Department of Philanthropy and Alumni Engagement, , Las Vegas, NV, USAWith the aim of fostering patient-centered care, Patient and Family Advisory Councils (PFACs) have emerged as a way for hospitals to garner input for initiatives and programs from patients and patients’ families who have used the hospitals’ services. Despite their inception in the early 1980s, only 54% of United States hospitals field a PFAC. This scoping study entailed searching 6 databases in July 2024 and reviewing 143 articles about hospital PFACs from around the world to understand how hospitals use PFACs, measure the results, and acknowledge the success factors. Patient and Family Advisory Council engagement ranged from stamping approval for a project to providing feedback or codesigning the project from the inception, with feedback as the most popular. Of the articles about specific PFACs, 70% either dealt with a condition, such as cancer, the type of person, such as youth, or both. The literature review revealed that few articles cited PFAC project metrics and outcomes, although some articles mentioned PFAC success factors, the most prevalent of which was the training of patients and staff, as well as leadership.https://doi.org/10.1177/23743735251316995
spellingShingle Barbara Lewis MBA
Chris Cochran PhD
Erika Marquez PhD, MPH
Neeraj Bhandari PhD
Jennifer Pharr PhD
Soumya Upadhyay PhD
Stowe Shoemaker PhD
Use of Hospital Patient and Family Advisory Councils: A Scoping Study
Journal of Patient Experience
title Use of Hospital Patient and Family Advisory Councils: A Scoping Study
title_full Use of Hospital Patient and Family Advisory Councils: A Scoping Study
title_fullStr Use of Hospital Patient and Family Advisory Councils: A Scoping Study
title_full_unstemmed Use of Hospital Patient and Family Advisory Councils: A Scoping Study
title_short Use of Hospital Patient and Family Advisory Councils: A Scoping Study
title_sort use of hospital patient and family advisory councils a scoping study
url https://doi.org/10.1177/23743735251316995
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