The Effect of Service Quality and Zocco Coffee Atmosphere Quality on Customer Satisfaction

The Effect of Service Quality and Zocco Coffee Atmosphere Quality on Customer Satisfaction

This research was conducted to determine the effect of Service Quality and Atmosphere Quality at Zocco Coffee's Customer Satisfaction. This research is a quantitative research, sampling is done by non-probability sampling method. The analytical method used is multiple linear regression a...

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Bibliographic Details
Main Authors: Tania Leony Tantono, Christina Sudyasjayanti
Format: Article
Language:Indonesian
Published: Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Ciputra Surabaya 2022-03-01
Series:Jurnal Performa
Online Access:https://journal.uc.ac.id/index.php/performa/article/view/2121
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