Emotional demands, burnout, and mental wellbeing in healthcare, care, and service work: the mediating role of surface acting across age

This study examines how emotional demands and surface acting contribute to burnout and mental wellbeing among professionals in healthcare, care, and service roles. A cross-sectional online survey was conducted with 1,506 participants involved in frequent patient, care-receiver, or customer interacti...

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Bibliographic Details
Main Authors: Tímea Zsuzsanna Popucza, Lars Eriksson, Mårten Eriksson
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-08-01
Series:Frontiers in Organizational Psychology
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Online Access:https://www.frontiersin.org/articles/10.3389/forgp.2025.1628713/full
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