Applying the technology acceptance model to examine factors influencing chatbot use in HPV prevention education among nursing students

Abstract Background Human papillomavirus (HPV) is one of the most common sexually transmitted infections worldwide. However, its coverage in nursing curricula is often limited. Chatbots offer a novel approach to enhance digital health education, yet their acceptance among nursing students remains un...

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Main Authors: Ching-Yi Lai, Wei-Sho Ho
Format: Article
Language:English
Published: BMC 2025-07-01
Series:BMC Nursing
Subjects:
Online Access:https://doi.org/10.1186/s12912-025-03620-w
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author Ching-Yi Lai
Wei-Sho Ho
author_facet Ching-Yi Lai
Wei-Sho Ho
author_sort Ching-Yi Lai
collection DOAJ
description Abstract Background Human papillomavirus (HPV) is one of the most common sexually transmitted infections worldwide. However, its coverage in nursing curricula is often limited. Chatbots offer a novel approach to enhance digital health education, yet their acceptance among nursing students remains underexplored. Objective This study examined nursing students’ acceptance and use of an HPV prevention chatbot, based on the Technology Acceptance Model (TAM). Methods A cross-sectional study was conducted with 210 nursing students in central Taiwan. Participants engaged with a LINE-based chatbot that included thematic modules, an HPV knowledge assessment, and an expert Q&A. Data were analyzed using descriptive statistics, t-tests, ANOVA, Pearson correlation, and linear regression. Open-ended feedback was also analyzed. Results Perceived ease of use significantly predicted perceived usefulness (β = 0.859, p < 0.001). Both predicted attitude (R² = 82.2%), which, along with usefulness, predicted behavioral intention (R² = 90.8%). Behavioral intention strongly predicted actual use (β = 0.933, p < 0.001, R² = 87.1%). Age, prior chatbot experience, and number of sexual partners significantly influenced perceived usefulness and perceived ease of use. Conclusion The chatbot was well accepted and effectively improved HPV-related knowledge. Results support integrating chatbot technology into nursing education to enhance engagement and learning in sexual health topics.
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spelling doaj-art-873376e45d4e478793ec3755e7dc12722025-08-20T04:01:53ZengBMCBMC Nursing1472-69552025-07-0124111210.1186/s12912-025-03620-wApplying the technology acceptance model to examine factors influencing chatbot use in HPV prevention education among nursing studentsChing-Yi Lai0Wei-Sho Ho1Department of Nursing, Central Taiwan University of Science and TechnologyDepartment of Industrial Education and Technology, National Changhua University of EducationAbstract Background Human papillomavirus (HPV) is one of the most common sexually transmitted infections worldwide. However, its coverage in nursing curricula is often limited. Chatbots offer a novel approach to enhance digital health education, yet their acceptance among nursing students remains underexplored. Objective This study examined nursing students’ acceptance and use of an HPV prevention chatbot, based on the Technology Acceptance Model (TAM). Methods A cross-sectional study was conducted with 210 nursing students in central Taiwan. Participants engaged with a LINE-based chatbot that included thematic modules, an HPV knowledge assessment, and an expert Q&A. Data were analyzed using descriptive statistics, t-tests, ANOVA, Pearson correlation, and linear regression. Open-ended feedback was also analyzed. Results Perceived ease of use significantly predicted perceived usefulness (β = 0.859, p < 0.001). Both predicted attitude (R² = 82.2%), which, along with usefulness, predicted behavioral intention (R² = 90.8%). Behavioral intention strongly predicted actual use (β = 0.933, p < 0.001, R² = 87.1%). Age, prior chatbot experience, and number of sexual partners significantly influenced perceived usefulness and perceived ease of use. Conclusion The chatbot was well accepted and effectively improved HPV-related knowledge. Results support integrating chatbot technology into nursing education to enhance engagement and learning in sexual health topics.https://doi.org/10.1186/s12912-025-03620-wHuman papillomavirusHPVCollege studentsChatbotTechnology acceptance modelTAM
spellingShingle Ching-Yi Lai
Wei-Sho Ho
Applying the technology acceptance model to examine factors influencing chatbot use in HPV prevention education among nursing students
BMC Nursing
Human papillomavirus
HPV
College students
Chatbot
Technology acceptance model
TAM
title Applying the technology acceptance model to examine factors influencing chatbot use in HPV prevention education among nursing students
title_full Applying the technology acceptance model to examine factors influencing chatbot use in HPV prevention education among nursing students
title_fullStr Applying the technology acceptance model to examine factors influencing chatbot use in HPV prevention education among nursing students
title_full_unstemmed Applying the technology acceptance model to examine factors influencing chatbot use in HPV prevention education among nursing students
title_short Applying the technology acceptance model to examine factors influencing chatbot use in HPV prevention education among nursing students
title_sort applying the technology acceptance model to examine factors influencing chatbot use in hpv prevention education among nursing students
topic Human papillomavirus
HPV
College students
Chatbot
Technology acceptance model
TAM
url https://doi.org/10.1186/s12912-025-03620-w
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