Cross-cultural localisation of Serbian tourist destinations' websites: cases of websites of tourism organisations of Belgrade, Novi Sad and Niš

Tourism and culture are inextricably linked. Visiting another country with a different culture gives tourists the opportunity to gain different perspectives and enjoy the destination as well. As a result of the development of Information and Communication Technologies, but also the development of th...

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Main Authors: Stojiljković Aleksandra, Grubor Aleksandar
Format: Article
Language:English
Published: University of Novi Sad - Faculty of Economics, Subotica 2025-01-01
Series:Anali Ekonomskog fakulteta u Subotici
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2025/0350-21202553055S.pdf
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author Stojiljković Aleksandra
Grubor Aleksandar
author_facet Stojiljković Aleksandra
Grubor Aleksandar
author_sort Stojiljković Aleksandra
collection DOAJ
description Tourism and culture are inextricably linked. Visiting another country with a different culture gives tourists the opportunity to gain different perspectives and enjoy the destination as well. As a result of the development of Information and Communication Technologies, but also the development of the Web as a primary source of information on tourist destinations, international tourism has increased over the past two years. Therefore, the cross-cultural adaptation of tourist destination websites becomes even more important. To that end, a literature review was conducted, which highlighted a research gap regarding the examination of the actual state of website localization practices for tourist destinations.The aim of this research is to examine and analyse the actual implementation of the practice of cross-cultural website localization on the example of tourism organizations of three cities in Serbia. An open-ended survey was conducted, and the research results show that the localization process is recognized as important for online marketing communication in all three tourism organizations.
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institution Kabale University
issn 0350-2120
2683-4162
language English
publishDate 2025-01-01
publisher University of Novi Sad - Faculty of Economics, Subotica
record_format Article
series Anali Ekonomskog fakulteta u Subotici
spelling doaj-art-87142079e8ab44848b90575e8991d6dd2025-08-20T03:33:07ZengUniversity of Novi Sad - Faculty of Economics, SuboticaAnali Ekonomskog fakulteta u Subotici0350-21202683-41622025-01-01202553557210.5937/AnEkSub2400006S0350-21202553055SCross-cultural localisation of Serbian tourist destinations' websites: cases of websites of tourism organisations of Belgrade, Novi Sad and NišStojiljković Aleksandra0https://orcid.org/0009-0001-5898-1329Grubor Aleksandar1https://orcid.org/0000-0001-9798-0401Agency for economic and financial expertise, marketing and mediation Best Solution Consulting, Vranje, SerbiaUniversity of Novi Sad, Faculty of Economics in Subotica, Subotica, Republic of Serbia, SerbiaTourism and culture are inextricably linked. Visiting another country with a different culture gives tourists the opportunity to gain different perspectives and enjoy the destination as well. As a result of the development of Information and Communication Technologies, but also the development of the Web as a primary source of information on tourist destinations, international tourism has increased over the past two years. Therefore, the cross-cultural adaptation of tourist destination websites becomes even more important. To that end, a literature review was conducted, which highlighted a research gap regarding the examination of the actual state of website localization practices for tourist destinations.The aim of this research is to examine and analyse the actual implementation of the practice of cross-cultural website localization on the example of tourism organizations of three cities in Serbia. An open-ended survey was conducted, and the research results show that the localization process is recognized as important for online marketing communication in all three tourism organizations.https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2025/0350-21202553055S.pdfcultural localisationwebsitetourism organisations of cities
spellingShingle Stojiljković Aleksandra
Grubor Aleksandar
Cross-cultural localisation of Serbian tourist destinations' websites: cases of websites of tourism organisations of Belgrade, Novi Sad and Niš
Anali Ekonomskog fakulteta u Subotici
cultural localisation
website
tourism organisations of cities
title Cross-cultural localisation of Serbian tourist destinations' websites: cases of websites of tourism organisations of Belgrade, Novi Sad and Niš
title_full Cross-cultural localisation of Serbian tourist destinations' websites: cases of websites of tourism organisations of Belgrade, Novi Sad and Niš
title_fullStr Cross-cultural localisation of Serbian tourist destinations' websites: cases of websites of tourism organisations of Belgrade, Novi Sad and Niš
title_full_unstemmed Cross-cultural localisation of Serbian tourist destinations' websites: cases of websites of tourism organisations of Belgrade, Novi Sad and Niš
title_short Cross-cultural localisation of Serbian tourist destinations' websites: cases of websites of tourism organisations of Belgrade, Novi Sad and Niš
title_sort cross cultural localisation of serbian tourist destinations websites cases of websites of tourism organisations of belgrade novi sad and nis
topic cultural localisation
website
tourism organisations of cities
url https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2025/0350-21202553055S.pdf
work_keys_str_mv AT stojiljkovicaleksandra crossculturallocalisationofserbiantouristdestinationswebsitescasesofwebsitesoftourismorganisationsofbelgradenovisadandnis
AT gruboraleksandar crossculturallocalisationofserbiantouristdestinationswebsitescasesofwebsitesoftourismorganisationsofbelgradenovisadandnis