Exploring the relationship between women's experience of postnatal care and reported staffing measures: An observational study.

<h4>Background</h4>Women have reported dissatisfaction with care received on postnatal wards and this area has been highlighted for improvement. Studies have shown an association between midwifery staffing levels and postnatal care experiences, but so far, the influence of registered and...

Full description

Saved in:
Bibliographic Details
Main Authors: Lesley Turner, Jane Ball, David Culliford, Ellen Kitson-Reynolds, Peter Griffiths
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2022-01-01
Series:PLoS ONE
Online Access:https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0266638&type=printable
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849470025190080512
author Lesley Turner
Jane Ball
David Culliford
Ellen Kitson-Reynolds
Peter Griffiths
author_facet Lesley Turner
Jane Ball
David Culliford
Ellen Kitson-Reynolds
Peter Griffiths
author_sort Lesley Turner
collection DOAJ
description <h4>Background</h4>Women have reported dissatisfaction with care received on postnatal wards and this area has been highlighted for improvement. Studies have shown an association between midwifery staffing levels and postnatal care experiences, but so far, the influence of registered and support staff deployed in postnatal wards has not been studied. This work is timely as the number of support workers has increased in the workforce and there has been little research on skill mix to date.<h4>Methods</h4>Cross sectional secondary analysis including 13,264 women from 123 postnatal wards within 93 hospital Trusts. Staffing was measured in each organisation as Full Time Equivalent staff employed per 100 births, and on postnatal wards, using Hours Per Patient Day. Women's experiences were assessed using four items from the 2019 national maternity survey. Multilevel logistic regression models were used to examine relationships and adjust for maternal age, parity, ethnicity, type of birth, and medical staff.<h4>Results</h4>Trusts with higher levels of midwifery staffing had higher rates of women reporting positive experiences of postnatal care. However, looking at staffing on postnatal wards, there was no evidence of an association between registered nurses and midwives hours per patient day and patient experience. Wards with higher levels of support worker staffing were associated with higher rates of women reporting they had help when they needed it and were treated with kindness and understanding.<h4>Conclusion</h4>The relationship between reported registered staffing levels on postnatal wards and women's experience is uncertain. Further work should be carried out to examine why relationships observed using whole Trust staffing were not replicated closer to the patient, with reported postnatal ward staffing. It is possible that recorded staffing levels on postnatal wards do not actually reflect staff deployment if midwives are floated to cover delivery units. This study highlights the potential contribution of support workers in providing quality care on postnatal wards.
format Article
id doaj-art-86d6bf75249c4c4993a10ea66af724a2
institution Kabale University
issn 1932-6203
language English
publishDate 2022-01-01
publisher Public Library of Science (PLoS)
record_format Article
series PLoS ONE
spelling doaj-art-86d6bf75249c4c4993a10ea66af724a22025-08-20T03:25:16ZengPublic Library of Science (PLoS)PLoS ONE1932-62032022-01-01178e026663810.1371/journal.pone.0266638Exploring the relationship between women's experience of postnatal care and reported staffing measures: An observational study.Lesley TurnerJane BallDavid CullifordEllen Kitson-ReynoldsPeter Griffiths<h4>Background</h4>Women have reported dissatisfaction with care received on postnatal wards and this area has been highlighted for improvement. Studies have shown an association between midwifery staffing levels and postnatal care experiences, but so far, the influence of registered and support staff deployed in postnatal wards has not been studied. This work is timely as the number of support workers has increased in the workforce and there has been little research on skill mix to date.<h4>Methods</h4>Cross sectional secondary analysis including 13,264 women from 123 postnatal wards within 93 hospital Trusts. Staffing was measured in each organisation as Full Time Equivalent staff employed per 100 births, and on postnatal wards, using Hours Per Patient Day. Women's experiences were assessed using four items from the 2019 national maternity survey. Multilevel logistic regression models were used to examine relationships and adjust for maternal age, parity, ethnicity, type of birth, and medical staff.<h4>Results</h4>Trusts with higher levels of midwifery staffing had higher rates of women reporting positive experiences of postnatal care. However, looking at staffing on postnatal wards, there was no evidence of an association between registered nurses and midwives hours per patient day and patient experience. Wards with higher levels of support worker staffing were associated with higher rates of women reporting they had help when they needed it and were treated with kindness and understanding.<h4>Conclusion</h4>The relationship between reported registered staffing levels on postnatal wards and women's experience is uncertain. Further work should be carried out to examine why relationships observed using whole Trust staffing were not replicated closer to the patient, with reported postnatal ward staffing. It is possible that recorded staffing levels on postnatal wards do not actually reflect staff deployment if midwives are floated to cover delivery units. This study highlights the potential contribution of support workers in providing quality care on postnatal wards.https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0266638&type=printable
spellingShingle Lesley Turner
Jane Ball
David Culliford
Ellen Kitson-Reynolds
Peter Griffiths
Exploring the relationship between women's experience of postnatal care and reported staffing measures: An observational study.
PLoS ONE
title Exploring the relationship between women's experience of postnatal care and reported staffing measures: An observational study.
title_full Exploring the relationship between women's experience of postnatal care and reported staffing measures: An observational study.
title_fullStr Exploring the relationship between women's experience of postnatal care and reported staffing measures: An observational study.
title_full_unstemmed Exploring the relationship between women's experience of postnatal care and reported staffing measures: An observational study.
title_short Exploring the relationship between women's experience of postnatal care and reported staffing measures: An observational study.
title_sort exploring the relationship between women s experience of postnatal care and reported staffing measures an observational study
url https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0266638&type=printable
work_keys_str_mv AT lesleyturner exploringtherelationshipbetweenwomensexperienceofpostnatalcareandreportedstaffingmeasuresanobservationalstudy
AT janeball exploringtherelationshipbetweenwomensexperienceofpostnatalcareandreportedstaffingmeasuresanobservationalstudy
AT davidculliford exploringtherelationshipbetweenwomensexperienceofpostnatalcareandreportedstaffingmeasuresanobservationalstudy
AT ellenkitsonreynolds exploringtherelationshipbetweenwomensexperienceofpostnatalcareandreportedstaffingmeasuresanobservationalstudy
AT petergriffiths exploringtherelationshipbetweenwomensexperienceofpostnatalcareandreportedstaffingmeasuresanobservationalstudy