How benefits management helps balanced scorecard to deal with business dynamic environments
In the rapidly-changing environments characterizing most industries today, organizations face intense competitive pressure to do things better, faster and cheaper. The business environment of the 1990s has been subjected to rapid and accelerated change that creates more and more uncertainty and...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Algarve, ESGHT/CINTURS
2013-01-01
|
| Series: | Tourism & Management Studies |
| Subjects: | |
| Online Access: | https://tmstudies.net/index.php/ectms/article/view/558/945 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | In the rapidly-changing environments characterizing most industries
today, organizations face intense competitive pressure to do things
better, faster and cheaper. The business environment of the 1990s has
been subjected to rapid and accelerated change that creates more and
more uncertainty and complexity. Most markets are becoming
increasingly dynamic. Organizations can no longer rely on a
traditional analytical approach to understand their industry or
market, since that market is changing in rapid and unexpected ways.
In spite of its worldwide dissemination, Balanced Scorecard (BSC) has
demonstrated inadequacy in certain circumstances. Some of the
original advantages of the BSC can nowadays be interpreted as
weaknesses. We suggest that in business dynamic environments the
benefits management approach, by using the benefits dependency
network can help BSCs to guide and support the benefits achievement
related with investments, in a complementary way. By using a case
study we try to show how a BSC exhibits limitations to deal with
business disruptive environments and how a benefits management
approach brings a strengthened business implementation vision, from
strategy down to operations. |
|---|---|
| ISSN: | 2182-8466 |