Brand and customer management mindsets creating brand relationships and equity in young adults

Purpose: Players in the highly competitive smartphone industry can use either brand management mindset (BMM) or customer management mindset (CMM) to build consumer-brand relationships and ultimate customer-based brand equity (CBBE) in different market segments. This research integrates three models...

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Bibliographic Details
Main Authors: Chuma Diniso, Helen I. Duh
Format: Article
Language:English
Published: AOSIS 2025-07-01
Series:South African Journal of Business Management
Subjects:
Online Access:https://sajbm.org/index.php/sajbm/article/view/5204
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