Harnessing AI in Anxiety Management: A Chatbot-Based Intervention for Personalized Mental Health Support
Anxiety disorders represent one of the most widespread mental health challenges globally, yet access to traditional therapeutic interventions remains constrained, particularly in resource-limited settings. This study evaluated the effectiveness of an AI-powered chatbot, developed using ChatGPT, in m...
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MDPI AG
2024-12-01
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| Online Access: | https://www.mdpi.com/2078-2489/15/12/768 |
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| author | Alexia Manole Răzvan Cârciumaru Rodica Brînzaș Felicia Manole |
| author_facet | Alexia Manole Răzvan Cârciumaru Rodica Brînzaș Felicia Manole |
| author_sort | Alexia Manole |
| collection | DOAJ |
| description | Anxiety disorders represent one of the most widespread mental health challenges globally, yet access to traditional therapeutic interventions remains constrained, particularly in resource-limited settings. This study evaluated the effectiveness of an AI-powered chatbot, developed using ChatGPT, in managing anxiety symptoms through evidence-based cognitive-behavioral therapy (CBT) techniques. Fifty participants with mild to moderate anxiety symptoms engaged with the chatbot over two observational phases, each lasting seven days. The chatbot delivered personalized interventions, including mindfulness exercises, cognitive restructuring, and breathing techniques, and was accessible 24/7 to provide real-time support during emotional distress. The findings revealed a significant reduction in anxiety symptoms in both phases, with an average improvement of 21.15% in Phase 1 and 20.42% in Phase 2. Enhanced engagement in Phase 2 suggested the potential for sustained usability and familiarity with the chatbot’s functions. While participants reported high satisfaction with the accessibility and personalization of the chatbot, its inability to replicate human empathy underscored the importance of integrating AI tools with human oversight for optimal outcomes. This study highlights the potential of AI-driven interventions as valuable complements to traditional therapy, providing scalable and accessible mental health support, particularly in regions with limited access to professional services. |
| format | Article |
| id | doaj-art-85c1b18a60224c758c90fa38ded71fbc |
| institution | DOAJ |
| issn | 2078-2489 |
| language | English |
| publishDate | 2024-12-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Information |
| spelling | doaj-art-85c1b18a60224c758c90fa38ded71fbc2025-08-20T02:50:59ZengMDPI AGInformation2078-24892024-12-01151276810.3390/info15120768Harnessing AI in Anxiety Management: A Chatbot-Based Intervention for Personalized Mental Health SupportAlexia Manole0Răzvan Cârciumaru1Rodica Brînzaș2Felicia Manole3Faculty of Medicine, University of Oradea, 410087 Oradea, RomaniaDoctoral School of Sociology, Faculty of Social and Human Sciences, University of Oradea, 410087 Oradea, RomaniaIndependent Researcher, 031046 Bucharest, RomaniaENT Department, Faculty of Medicine, University of Oradea, 410087 Oradea, RomaniaAnxiety disorders represent one of the most widespread mental health challenges globally, yet access to traditional therapeutic interventions remains constrained, particularly in resource-limited settings. This study evaluated the effectiveness of an AI-powered chatbot, developed using ChatGPT, in managing anxiety symptoms through evidence-based cognitive-behavioral therapy (CBT) techniques. Fifty participants with mild to moderate anxiety symptoms engaged with the chatbot over two observational phases, each lasting seven days. The chatbot delivered personalized interventions, including mindfulness exercises, cognitive restructuring, and breathing techniques, and was accessible 24/7 to provide real-time support during emotional distress. The findings revealed a significant reduction in anxiety symptoms in both phases, with an average improvement of 21.15% in Phase 1 and 20.42% in Phase 2. Enhanced engagement in Phase 2 suggested the potential for sustained usability and familiarity with the chatbot’s functions. While participants reported high satisfaction with the accessibility and personalization of the chatbot, its inability to replicate human empathy underscored the importance of integrating AI tools with human oversight for optimal outcomes. This study highlights the potential of AI-driven interventions as valuable complements to traditional therapy, providing scalable and accessible mental health support, particularly in regions with limited access to professional services.https://www.mdpi.com/2078-2489/15/12/768AIanxiety treatmentChatGPTcognitive-behavioral therapymental healthchatbot |
| spellingShingle | Alexia Manole Răzvan Cârciumaru Rodica Brînzaș Felicia Manole Harnessing AI in Anxiety Management: A Chatbot-Based Intervention for Personalized Mental Health Support Information AI anxiety treatment ChatGPT cognitive-behavioral therapy mental health chatbot |
| title | Harnessing AI in Anxiety Management: A Chatbot-Based Intervention for Personalized Mental Health Support |
| title_full | Harnessing AI in Anxiety Management: A Chatbot-Based Intervention for Personalized Mental Health Support |
| title_fullStr | Harnessing AI in Anxiety Management: A Chatbot-Based Intervention for Personalized Mental Health Support |
| title_full_unstemmed | Harnessing AI in Anxiety Management: A Chatbot-Based Intervention for Personalized Mental Health Support |
| title_short | Harnessing AI in Anxiety Management: A Chatbot-Based Intervention for Personalized Mental Health Support |
| title_sort | harnessing ai in anxiety management a chatbot based intervention for personalized mental health support |
| topic | AI anxiety treatment ChatGPT cognitive-behavioral therapy mental health chatbot |
| url | https://www.mdpi.com/2078-2489/15/12/768 |
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