Analisis Kinerja Teknologi Informasi Pada Universitas Jember Menggunakan Metode It Balanced Scorecard

In the face of the development of ICT (Information and Communication Technology) in tertiary institutions which is increasing, so that it requires an IT performance analysis method that can assess company performance accurately and thoroughly. This research was conducted to determine the extent of...

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Main Authors: Fajrin Nurman Arifin, Miftahul Jannah Asy'ari, Oktalia Juwita
Format: Article
Language:Indonesian
Published: Indonesian Society of Applied Science (ISAS) 2020-07-01
Series:Journal of Applied Computer Science and Technology
Subjects:
Online Access:https://journal.isas.or.id/index.php/JACOST/article/view/7
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author Fajrin Nurman Arifin
Miftahul Jannah Asy'ari
Oktalia Juwita
author_facet Fajrin Nurman Arifin
Miftahul Jannah Asy'ari
Oktalia Juwita
author_sort Fajrin Nurman Arifin
collection DOAJ
description In the face of the development of ICT (Information and Communication Technology) in tertiary institutions which is increasing, so that it requires an IT performance analysis method that can assess company performance accurately and thoroughly. This research was conducted to determine the extent of IT performance, whether it has met the needs and business strategies of tertiary institutions and IT strategies, and which still need improvements and improvements. In addition, the results of the analysis can be used as a basis as a reference for improving IT performance in Jember University. The purpose of using the IT Balanced Scorecard method is to analyze the IT performance of Jember University from four perspectives, namely: the perspective of the company's contribution, the perspective of user orientation, the perspective of operational improvement, and the perspective of future orientation. From the results of measurements that have been carried out it is known that the overall IT performance of Jember University is quite good, this is indicated by the results of the IT Balanced Scorecard size generated from each perspective.
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id doaj-art-8520b0b445e14a7aad9ea8e49502f1ae
institution DOAJ
issn 2723-1453
language Indonesian
publishDate 2020-07-01
publisher Indonesian Society of Applied Science (ISAS)
record_format Article
series Journal of Applied Computer Science and Technology
spelling doaj-art-8520b0b445e14a7aad9ea8e49502f1ae2025-08-20T03:02:32ZindIndonesian Society of Applied Science (ISAS)Journal of Applied Computer Science and Technology2723-14532020-07-011110.52158/jacost.v1i1.77Analisis Kinerja Teknologi Informasi Pada Universitas Jember Menggunakan Metode It Balanced ScorecardFajrin Nurman Arifin0Miftahul Jannah Asy'ari1Oktalia Juwita2lecturercollege studentLecturer In the face of the development of ICT (Information and Communication Technology) in tertiary institutions which is increasing, so that it requires an IT performance analysis method that can assess company performance accurately and thoroughly. This research was conducted to determine the extent of IT performance, whether it has met the needs and business strategies of tertiary institutions and IT strategies, and which still need improvements and improvements. In addition, the results of the analysis can be used as a basis as a reference for improving IT performance in Jember University. The purpose of using the IT Balanced Scorecard method is to analyze the IT performance of Jember University from four perspectives, namely: the perspective of the company's contribution, the perspective of user orientation, the perspective of operational improvement, and the perspective of future orientation. From the results of measurements that have been carried out it is known that the overall IT performance of Jember University is quite good, this is indicated by the results of the IT Balanced Scorecard size generated from each perspective. https://journal.isas.or.id/index.php/JACOST/article/view/7IT Balanced Scorecard, Analisis SWOT, Kinerja TI, Universitas Jember
spellingShingle Fajrin Nurman Arifin
Miftahul Jannah Asy'ari
Oktalia Juwita
Analisis Kinerja Teknologi Informasi Pada Universitas Jember Menggunakan Metode It Balanced Scorecard
Journal of Applied Computer Science and Technology
IT Balanced Scorecard, Analisis SWOT, Kinerja TI, Universitas Jember
title Analisis Kinerja Teknologi Informasi Pada Universitas Jember Menggunakan Metode It Balanced Scorecard
title_full Analisis Kinerja Teknologi Informasi Pada Universitas Jember Menggunakan Metode It Balanced Scorecard
title_fullStr Analisis Kinerja Teknologi Informasi Pada Universitas Jember Menggunakan Metode It Balanced Scorecard
title_full_unstemmed Analisis Kinerja Teknologi Informasi Pada Universitas Jember Menggunakan Metode It Balanced Scorecard
title_short Analisis Kinerja Teknologi Informasi Pada Universitas Jember Menggunakan Metode It Balanced Scorecard
title_sort analisis kinerja teknologi informasi pada universitas jember menggunakan metode it balanced scorecard
topic IT Balanced Scorecard, Analisis SWOT, Kinerja TI, Universitas Jember
url https://journal.isas.or.id/index.php/JACOST/article/view/7
work_keys_str_mv AT fajrinnurmanarifin analisiskinerjateknologiinformasipadauniversitasjembermenggunakanmetodeitbalancedscorecard
AT miftahuljannahasyari analisiskinerjateknologiinformasipadauniversitasjembermenggunakanmetodeitbalancedscorecard
AT oktaliajuwita analisiskinerjateknologiinformasipadauniversitasjembermenggunakanmetodeitbalancedscorecard