A STUDY OF CUSTOMER SATISFACTION WITH VEGETABLE SAUCES
In article on the basis of the results of our research the results of findings to identify important consumer characteristics of vegetable sauces; the definition of the relationship between it and customer satisfaction using the Kano model are shown.
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | Russian |
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North-Caucasus Federal University
2022-10-01
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| Series: | Современная наука и инновации |
| Subjects: | |
| Online Access: | https://msi.elpub.ru/jour/article/view/554 |
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| _version_ | 1849388364219809792 |
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| author | Svetlana Yur’evna Glebova l’ga Valentinovna Golub Nataliya Ivanovna Davydenko Velentina Ivanovna Bakaitis |
| author_facet | Svetlana Yur’evna Glebova l’ga Valentinovna Golub Nataliya Ivanovna Davydenko Velentina Ivanovna Bakaitis |
| author_sort | Svetlana Yur’evna Glebova |
| collection | DOAJ |
| description | In article on the basis of the results of our research the results of findings to identify important consumer characteristics of vegetable sauces; the definition of the relationship between it and customer satisfaction using the Kano model are shown. |
| format | Article |
| id | doaj-art-848de2ca6b5d46deb75c660d5c16bad1 |
| institution | Kabale University |
| issn | 2307-910X |
| language | Russian |
| publishDate | 2022-10-01 |
| publisher | North-Caucasus Federal University |
| record_format | Article |
| series | Современная наука и инновации |
| spelling | doaj-art-848de2ca6b5d46deb75c660d5c16bad12025-08-20T03:42:19ZrusNorth-Caucasus Federal UniversityСовременная наука и инновации2307-910X2022-10-0101121127553A STUDY OF CUSTOMER SATISFACTION WITH VEGETABLE SAUCESSvetlana Yur’evna Glebova0l’ga Valentinovna Golub1Nataliya Ivanovna Davydenko2Velentina Ivanovna Bakaitis3Siberian University of Consumer CooperationSiberian University of Consumer CooperationKemerovo State UniversitySiberian University of Consumer CooperationIn article on the basis of the results of our research the results of findings to identify important consumer characteristics of vegetable sauces; the definition of the relationship between it and customer satisfaction using the Kano model are shown.https://msi.elpub.ru/jour/article/view/554удовлетворенность/неудовлетворенность потребителеймодель канозначимые характеристикисоусы овощныеsatisfaction/dissatisfaction of consumersthe kano modelsignificant characteristicsvegetable sauces |
| spellingShingle | Svetlana Yur’evna Glebova l’ga Valentinovna Golub Nataliya Ivanovna Davydenko Velentina Ivanovna Bakaitis A STUDY OF CUSTOMER SATISFACTION WITH VEGETABLE SAUCES Современная наука и инновации удовлетворенность/неудовлетворенность потребителей модель кано значимые характеристики соусы овощные satisfaction/dissatisfaction of consumers the kano model significant characteristics vegetable sauces |
| title | A STUDY OF CUSTOMER SATISFACTION WITH VEGETABLE SAUCES |
| title_full | A STUDY OF CUSTOMER SATISFACTION WITH VEGETABLE SAUCES |
| title_fullStr | A STUDY OF CUSTOMER SATISFACTION WITH VEGETABLE SAUCES |
| title_full_unstemmed | A STUDY OF CUSTOMER SATISFACTION WITH VEGETABLE SAUCES |
| title_short | A STUDY OF CUSTOMER SATISFACTION WITH VEGETABLE SAUCES |
| title_sort | study of customer satisfaction with vegetable sauces |
| topic | удовлетворенность/неудовлетворенность потребителей модель кано значимые характеристики соусы овощные satisfaction/dissatisfaction of consumers the kano model significant characteristics vegetable sauces |
| url | https://msi.elpub.ru/jour/article/view/554 |
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