Optimising pharmacy processes in medication delivery service through digitalisation and automation
The rapid expansion of medication delivery service (MDS) during COVID-19 created many new roles in the pharmacy which are manpower intensive and not sustainable as pharmacy resumes counter collection services. To keep MDS operations sustainable, we identified the need to streamline and automate proc...
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| Main Authors: | Kian Hong Hong Ng, Wen Jun Tiew, Yook Ting, Amanda Woo, Wei Xiong, Nathaniel Lim, Tou Teik, George Lim, Arleen Susan Baskaran |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
BMJ Publishing Group
2025-03-01
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| Series: | BMJ Open Quality |
| Online Access: | https://bmjopenquality.bmj.com/content/14/1/e003150.full |
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