Digital Skills and Motivation in Sales Careers: Bridging Job Attractiveness and Career Intentions

This study examines the factors that lead students to consider or avoid a career in sales, focusing on behaviors and preferences during the transition period following the peak of the COVID-19 pandemic. Conducted in 2021, the study captures how the pandemic has changed traditional aspects of sales w...

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Main Authors: Claudia-Elena Țuclea, Diana-Maria Vrânceanu, Laurențiu-Dan Anghel, Vlad Diaconescu
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Systems
Subjects:
Online Access:https://www.mdpi.com/2079-8954/13/1/16
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author Claudia-Elena Țuclea
Diana-Maria Vrânceanu
Laurențiu-Dan Anghel
Vlad Diaconescu
author_facet Claudia-Elena Țuclea
Diana-Maria Vrânceanu
Laurențiu-Dan Anghel
Vlad Diaconescu
author_sort Claudia-Elena Țuclea
collection DOAJ
description This study examines the factors that lead students to consider or avoid a career in sales, focusing on behaviors and preferences during the transition period following the peak of the COVID-19 pandemic. Conducted in 2021, the study captures how the pandemic has changed traditional aspects of sales work, such as face-to-face interaction, and explores the lasting impact of these changes on young professionals. A sample of 671 business and engineering students participated in an online survey; data analysis was performed by using Partial Least Squares Structural Equation Modeling (SEM-PLS). Results show that intrinsic and social motivations enhance the perceived attractiveness of a sales career, which, in turn, impacts career intentions. Although empathy and COVID-19-related fears lack a direct effect on the intention to pursue a sales career, digital skills reinforce the connection between job attractiveness and career intentions in a digital-centric environment, having a moderating role. These findings emphasize the evolving nature of sales careers, highlighting the need to align career development strategies with young people’s intrinsic motivation and digital competencies. This study adds to the understanding of motivational factors in sales career decisions and offers valuable insights for employers seeking to attract motivated talent in a shifting industry landscape.
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spelling doaj-art-846eb43e19564878bef0de479f062bf22025-01-24T13:50:29ZengMDPI AGSystems2079-89542024-12-011311610.3390/systems13010016Digital Skills and Motivation in Sales Careers: Bridging Job Attractiveness and Career IntentionsClaudia-Elena Țuclea0Diana-Maria Vrânceanu1Laurențiu-Dan Anghel2Vlad Diaconescu3Department of Tourism and Geography, Bucharest University of Economic Studies, 010374 Bucharest, RomaniaDepartment of Marketing, Bucharest University of Economic Studies, 010374 Bucharest, RomaniaDepartment of Marketing, Bucharest University of Economic Studies, 010374 Bucharest, RomaniaDoctoral School of Business Administration, Bucharest University of Economic Studies, 010374 Bucharest, RomaniaThis study examines the factors that lead students to consider or avoid a career in sales, focusing on behaviors and preferences during the transition period following the peak of the COVID-19 pandemic. Conducted in 2021, the study captures how the pandemic has changed traditional aspects of sales work, such as face-to-face interaction, and explores the lasting impact of these changes on young professionals. A sample of 671 business and engineering students participated in an online survey; data analysis was performed by using Partial Least Squares Structural Equation Modeling (SEM-PLS). Results show that intrinsic and social motivations enhance the perceived attractiveness of a sales career, which, in turn, impacts career intentions. Although empathy and COVID-19-related fears lack a direct effect on the intention to pursue a sales career, digital skills reinforce the connection between job attractiveness and career intentions in a digital-centric environment, having a moderating role. These findings emphasize the evolving nature of sales careers, highlighting the need to align career development strategies with young people’s intrinsic motivation and digital competencies. This study adds to the understanding of motivational factors in sales career decisions and offers valuable insights for employers seeking to attract motivated talent in a shifting industry landscape.https://www.mdpi.com/2079-8954/13/1/16sales careerintrinsic motivationsocial motivationdigital skillsphysical distancingbusiness-to-business
spellingShingle Claudia-Elena Țuclea
Diana-Maria Vrânceanu
Laurențiu-Dan Anghel
Vlad Diaconescu
Digital Skills and Motivation in Sales Careers: Bridging Job Attractiveness and Career Intentions
Systems
sales career
intrinsic motivation
social motivation
digital skills
physical distancing
business-to-business
title Digital Skills and Motivation in Sales Careers: Bridging Job Attractiveness and Career Intentions
title_full Digital Skills and Motivation in Sales Careers: Bridging Job Attractiveness and Career Intentions
title_fullStr Digital Skills and Motivation in Sales Careers: Bridging Job Attractiveness and Career Intentions
title_full_unstemmed Digital Skills and Motivation in Sales Careers: Bridging Job Attractiveness and Career Intentions
title_short Digital Skills and Motivation in Sales Careers: Bridging Job Attractiveness and Career Intentions
title_sort digital skills and motivation in sales careers bridging job attractiveness and career intentions
topic sales career
intrinsic motivation
social motivation
digital skills
physical distancing
business-to-business
url https://www.mdpi.com/2079-8954/13/1/16
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AT laurentiudananghel digitalskillsandmotivationinsalescareersbridgingjobattractivenessandcareerintentions
AT vladdiaconescu digitalskillsandmotivationinsalescareersbridgingjobattractivenessandcareerintentions