Sustainable care: How CSR shapes wellbeing in healthcare organizations in Beijing, Shanghai, and Guangzhou.

This article investigates the link between corporate social responsibility (CSR) perceptions of employees and employee burnout, from a sustainable development point of view, in the healthcare system of China. It fills the void in conventional literature by analyzing the indirect effect of CSR on the...

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Main Authors: Qinghua Fu, Belal Mahmoud AlWadi, Matac Liviu Marian, Rui Dias
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0316601
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author Qinghua Fu
Belal Mahmoud AlWadi
Matac Liviu Marian
Rui Dias
author_facet Qinghua Fu
Belal Mahmoud AlWadi
Matac Liviu Marian
Rui Dias
author_sort Qinghua Fu
collection DOAJ
description This article investigates the link between corporate social responsibility (CSR) perceptions of employees and employee burnout, from a sustainable development point of view, in the healthcare system of China. It fills the void in conventional literature by analyzing the indirect effect of CSR on the health and well-being of health workers aligning with SDGs focused on health and wellbeing. To be able to address the crux of healthcare professionals' burnout which can have far-reaching negative consequences for individual welfare and healthcare delivery, this research explores the linkages between CSR perceptions, employee burnout, happiness, psychological safety, and altruistic behavior. Data were obtained from 392 health care workers in three Chinese cities through a thrice-administered questionnaire that measures CSR perceptions of employees, burnout levels, happiness, safety perceptions, and altruistic motivations. It is seen that results show a strong link between CSR perceptions of employees and burnout reduction. Furthermore, the happiness and psychological safety of workers were expressed as mediators, with altruism playing the role of moderator. The above points highlight the need to adopt CSR strategies to promote employee well-being and combat burnout in the healthcare sector, which plays a vital role in global initiatives to attain SDGs related to good health and well-being, and sustainable development. Additionally, this research increases the debate on employee burnout based on their organization's CSR perceptions and positive psychology theory as a lens, bringing up CSR as the key factor in the achievement of sustainable development and the improvement of well-being within healthcare settings.
format Article
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issn 1932-6203
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publishDate 2025-01-01
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spelling doaj-art-8436d3e0e0994f13b5d7fbdb17dd1fce2025-08-20T03:52:47ZengPublic Library of Science (PLoS)PLoS ONE1932-62032025-01-01202e031660110.1371/journal.pone.0316601Sustainable care: How CSR shapes wellbeing in healthcare organizations in Beijing, Shanghai, and Guangzhou.Qinghua FuBelal Mahmoud AlWadiMatac Liviu MarianRui DiasThis article investigates the link between corporate social responsibility (CSR) perceptions of employees and employee burnout, from a sustainable development point of view, in the healthcare system of China. It fills the void in conventional literature by analyzing the indirect effect of CSR on the health and well-being of health workers aligning with SDGs focused on health and wellbeing. To be able to address the crux of healthcare professionals' burnout which can have far-reaching negative consequences for individual welfare and healthcare delivery, this research explores the linkages between CSR perceptions, employee burnout, happiness, psychological safety, and altruistic behavior. Data were obtained from 392 health care workers in three Chinese cities through a thrice-administered questionnaire that measures CSR perceptions of employees, burnout levels, happiness, safety perceptions, and altruistic motivations. It is seen that results show a strong link between CSR perceptions of employees and burnout reduction. Furthermore, the happiness and psychological safety of workers were expressed as mediators, with altruism playing the role of moderator. The above points highlight the need to adopt CSR strategies to promote employee well-being and combat burnout in the healthcare sector, which plays a vital role in global initiatives to attain SDGs related to good health and well-being, and sustainable development. Additionally, this research increases the debate on employee burnout based on their organization's CSR perceptions and positive psychology theory as a lens, bringing up CSR as the key factor in the achievement of sustainable development and the improvement of well-being within healthcare settings.https://doi.org/10.1371/journal.pone.0316601
spellingShingle Qinghua Fu
Belal Mahmoud AlWadi
Matac Liviu Marian
Rui Dias
Sustainable care: How CSR shapes wellbeing in healthcare organizations in Beijing, Shanghai, and Guangzhou.
PLoS ONE
title Sustainable care: How CSR shapes wellbeing in healthcare organizations in Beijing, Shanghai, and Guangzhou.
title_full Sustainable care: How CSR shapes wellbeing in healthcare organizations in Beijing, Shanghai, and Guangzhou.
title_fullStr Sustainable care: How CSR shapes wellbeing in healthcare organizations in Beijing, Shanghai, and Guangzhou.
title_full_unstemmed Sustainable care: How CSR shapes wellbeing in healthcare organizations in Beijing, Shanghai, and Guangzhou.
title_short Sustainable care: How CSR shapes wellbeing in healthcare organizations in Beijing, Shanghai, and Guangzhou.
title_sort sustainable care how csr shapes wellbeing in healthcare organizations in beijing shanghai and guangzhou
url https://doi.org/10.1371/journal.pone.0316601
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AT matacliviumarian sustainablecarehowcsrshapeswellbeinginhealthcareorganizationsinbeijingshanghaiandguangzhou
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