Mood and behavioural effects of social robots in conversation situations between nursing home residents and caregivers

Background: Social robots are known to improve mood and communication among older adults in care facilities. Although many studies have focused on robot’s effects on activities involving multiple participants, few have examined their impact in conversational settings, which is crucial for enhancing...

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Main Authors: Shota Okabe, Syuyu Sakane, Ryoko Fukuda, Fumio Harada
Format: Article
Language:English
Published: International Society for Gerontechnology 2025-05-01
Series:Gerontechnology
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Online Access:https://journal.gerontechnology.org/currentIssueContent.aspx?aid=3608
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author Shota Okabe
Syuyu Sakane
Ryoko Fukuda
Fumio Harada
author_facet Shota Okabe
Syuyu Sakane
Ryoko Fukuda
Fumio Harada
author_sort Shota Okabe
collection DOAJ
description Background: Social robots are known to improve mood and communication among older adults in care facilities. Although many studies have focused on robot’s effects on activities involving multiple participants, few have examined their impact in conversational settings, which is crucial for enhancing mood and quality of life. Research aim: This study aims to elucidate the facilitating effects of the social robot ‘aibo’ on the mood and conversation between residents and staff in a care facility, focusing on conversational interactions. Methods: Ten pairs of residents and staff from a care facility participated in a 20-minute conversation in both the presence and absence of aibo (aibo and non-aibo conditions). Residents’ mood changes before and after the conversation were measured using a face scale, while staff mood changes were assessed using both the face scale and the Profile of Mood States Second Edition. The duration of speech, number of turns (turn taking), and degree of conversational depth were analysed using video recordings. Results: A significant increase in positive mood scores was observed for both residents and staff after conversations under the aibo condition. The staff also exhibited a significant reduction in negative emotion scores after the conversation, which was further enhanced by the presence of aibo. The speaking time of the residents did not differ between conditions, but that of the staff decreased significantly under the aibo condition. Furthermore, conversational depth was significantly lower in the aibo condition than in the non-aibo condition. Conclusion: This study demonstrates that, while aibo may not promote conversation itself, its presence can significantly enhance the positive mood effects of conversations. These findings suggest the potential use of social robots, such as aibo, as psychological support tools for residents and staff.
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spelling doaj-art-8373d148c10c4f9bbc7b24c8e40bdf022025-08-20T02:11:17ZengInternational Society for GerontechnologyGerontechnology1569-11011569-111X2025-05-0124118https://doi.org/10.4017/gt.2025.24.1.1175.5Mood and behavioural effects of social robots in conversation situations between nursing home residents and caregiversShota Okabe0Syuyu Sakane1Ryoko Fukuda2Fumio Harada3Benesse Institute for Research on KAIGO (Continuing Care), Benesse Style Care Co., Ltd.Benesse Style Care Co., Ltd.Benesse Institute for Research on KAIGO (Continuing Care), Benesse Style Care Co., Ltd.Benesse Institute for Research on KAIGO (Continuing Care), Benesse Style Care Co., Ltd.Background: Social robots are known to improve mood and communication among older adults in care facilities. Although many studies have focused on robot’s effects on activities involving multiple participants, few have examined their impact in conversational settings, which is crucial for enhancing mood and quality of life. Research aim: This study aims to elucidate the facilitating effects of the social robot ‘aibo’ on the mood and conversation between residents and staff in a care facility, focusing on conversational interactions. Methods: Ten pairs of residents and staff from a care facility participated in a 20-minute conversation in both the presence and absence of aibo (aibo and non-aibo conditions). Residents’ mood changes before and after the conversation were measured using a face scale, while staff mood changes were assessed using both the face scale and the Profile of Mood States Second Edition. The duration of speech, number of turns (turn taking), and degree of conversational depth were analysed using video recordings. Results: A significant increase in positive mood scores was observed for both residents and staff after conversations under the aibo condition. The staff also exhibited a significant reduction in negative emotion scores after the conversation, which was further enhanced by the presence of aibo. The speaking time of the residents did not differ between conditions, but that of the staff decreased significantly under the aibo condition. Furthermore, conversational depth was significantly lower in the aibo condition than in the non-aibo condition. Conclusion: This study demonstrates that, while aibo may not promote conversation itself, its presence can significantly enhance the positive mood effects of conversations. These findings suggest the potential use of social robots, such as aibo, as psychological support tools for residents and staff. https://journal.gerontechnology.org/currentIssueContent.aspx?aid=3608social robotconversationcommunicationnursing care
spellingShingle Shota Okabe
Syuyu Sakane
Ryoko Fukuda
Fumio Harada
Mood and behavioural effects of social robots in conversation situations between nursing home residents and caregivers
Gerontechnology
social robot
conversation
communication
nursing care
title Mood and behavioural effects of social robots in conversation situations between nursing home residents and caregivers
title_full Mood and behavioural effects of social robots in conversation situations between nursing home residents and caregivers
title_fullStr Mood and behavioural effects of social robots in conversation situations between nursing home residents and caregivers
title_full_unstemmed Mood and behavioural effects of social robots in conversation situations between nursing home residents and caregivers
title_short Mood and behavioural effects of social robots in conversation situations between nursing home residents and caregivers
title_sort mood and behavioural effects of social robots in conversation situations between nursing home residents and caregivers
topic social robot
conversation
communication
nursing care
url https://journal.gerontechnology.org/currentIssueContent.aspx?aid=3608
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AT ryokofukuda moodandbehaviouraleffectsofsocialrobotsinconversationsituationsbetweennursinghomeresidentsandcaregivers
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