The moderating role of staff competency on communication and the effectiveness of force account approach: an empirical study from Tanzania

The study investigated the moderating effect of staff competency on the influence of communication on the effectiveness of force account approach (FAA) in construction projects in Tanzania. This study proposed three hypotheses, which were tested by using PROCESS macro from data obtained from 229 mem...

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Main Authors: Ismail Abdi Changalima, Leonada Raphael Mwagike
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Social Sciences
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311886.2024.2363600
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author Ismail Abdi Changalima
Leonada Raphael Mwagike
author_facet Ismail Abdi Changalima
Leonada Raphael Mwagike
author_sort Ismail Abdi Changalima
collection DOAJ
description The study investigated the moderating effect of staff competency on the influence of communication on the effectiveness of force account approach (FAA) in construction projects in Tanzania. This study proposed three hypotheses, which were tested by using PROCESS macro from data obtained from 229 members of projects under FAA in local government authorities (LGAs) in Dodoma, Tanzania. The findings unveiled that communication and staff competency contribute in a meaningful manner in influencing the effectiveness of FAA in construction projects. Lastly, the study established a moderating effect of staff competency in the relationship between communication and the effectiveness of FAA. Based on the main findings, it was concluded that communication and staff competency are significant factors for the FAA effectiveness in construction projects in LGAs. Furthermore, the role of communication on the effectiveness of FAA in construction projects varies across different values of staff competency, with a stronger influence when staff competency is high compared to when it is low. Therefore, staff competency strengthens the influence of communication on the effectiveness of FAA. Despite its limitations, our study provides significant implications for practice and theory.
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spelling doaj-art-82e471f6e9aa4fa9beb56d98f8bf0f5e2025-08-20T04:03:25ZengTaylor & Francis GroupCogent Social Sciences2331-18862024-12-0110110.1080/23311886.2024.2363600The moderating role of staff competency on communication and the effectiveness of force account approach: an empirical study from TanzaniaIsmail Abdi Changalima0Leonada Raphael Mwagike1Department of Business Administration and Management, The University of Dodoma, Dodoma, TanzaniaDepartment of Procurement and Logistics Management, Mzumbe University, Morogoro, TanzaniaThe study investigated the moderating effect of staff competency on the influence of communication on the effectiveness of force account approach (FAA) in construction projects in Tanzania. This study proposed three hypotheses, which were tested by using PROCESS macro from data obtained from 229 members of projects under FAA in local government authorities (LGAs) in Dodoma, Tanzania. The findings unveiled that communication and staff competency contribute in a meaningful manner in influencing the effectiveness of FAA in construction projects. Lastly, the study established a moderating effect of staff competency in the relationship between communication and the effectiveness of FAA. Based on the main findings, it was concluded that communication and staff competency are significant factors for the FAA effectiveness in construction projects in LGAs. Furthermore, the role of communication on the effectiveness of FAA in construction projects varies across different values of staff competency, with a stronger influence when staff competency is high compared to when it is low. Therefore, staff competency strengthens the influence of communication on the effectiveness of FAA. Despite its limitations, our study provides significant implications for practice and theory.https://www.tandfonline.com/doi/10.1080/23311886.2024.2363600CommunicationStaff competencyLocal government authoritiesForce account approachConstruction projectsProject performance
spellingShingle Ismail Abdi Changalima
Leonada Raphael Mwagike
The moderating role of staff competency on communication and the effectiveness of force account approach: an empirical study from Tanzania
Cogent Social Sciences
Communication
Staff competency
Local government authorities
Force account approach
Construction projects
Project performance
title The moderating role of staff competency on communication and the effectiveness of force account approach: an empirical study from Tanzania
title_full The moderating role of staff competency on communication and the effectiveness of force account approach: an empirical study from Tanzania
title_fullStr The moderating role of staff competency on communication and the effectiveness of force account approach: an empirical study from Tanzania
title_full_unstemmed The moderating role of staff competency on communication and the effectiveness of force account approach: an empirical study from Tanzania
title_short The moderating role of staff competency on communication and the effectiveness of force account approach: an empirical study from Tanzania
title_sort moderating role of staff competency on communication and the effectiveness of force account approach an empirical study from tanzania
topic Communication
Staff competency
Local government authorities
Force account approach
Construction projects
Project performance
url https://www.tandfonline.com/doi/10.1080/23311886.2024.2363600
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