The Acquiring of the Knowledge about Standards in the Digital Era

The knowledge from external sources has been recognized as critical for improving the capabilities of small and medium enterprises (SMEs) to be competitive on the global market. The aim of this paper is to explore main factors which affect SMEs' choice of a dominant source for acquiring info...

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Main Authors: Ivana Mijatović, Biljana Tošić, Milan Jovanović
Format: Article
Language:English
Published: Editura ASE 2019-05-01
Series:Amfiteatru Economic
Subjects:
Online Access:http://www.amfiteatrueconomic.ro/temp/Article_2823.pdf
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author Ivana Mijatović
Biljana Tošić
Milan Jovanović
author_facet Ivana Mijatović
Biljana Tošić
Milan Jovanović
author_sort Ivana Mijatović
collection DOAJ
description The knowledge from external sources has been recognized as critical for improving the capabilities of small and medium enterprises (SMEs) to be competitive on the global market. The aim of this paper is to explore main factors which affect SMEs' choice of a dominant source for acquiring information and the knowledge about standards. The questionnaire survey research method was used to seek the response from representatives of 130 SMEs operating in Serbia. Our findings indicate four sources – relevant websites, services of consultants, inputs of customers as well as information received from business partners. Our results showed that larger SMEs, with a longer tradition in business, will have more chances to use Websites as a primary source for gaining knowledge about standards. Domestic SMEs shape their decisions to hire consultants predominantly because of a negative perception of standards. The usage of customer inputs as a dominant source for gaining information and transfer of knowledge about standards are influenced by SMEs' experience in business and negative perception of the benefits of standards. In the digital era, SMEs still suffer from a lack of resources or capabilities to use the Web and the Internet for acquiring information and knowledge about standards in the digital era
format Article
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institution Kabale University
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publishDate 2019-05-01
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spelling doaj-art-8138169e052d4a868b351490853f493d2025-08-20T03:35:06ZengEditura ASEAmfiteatru Economic1582-91462247-91042019-05-01215142744110.24818/EA/2019/51/427The Acquiring of the Knowledge about Standards in the Digital EraIvana Mijatović0Biljana Tošić 1Milan Jovanović2Faculty of Organizational Sciences, University of Belgrade, SerbiaFaculty of Organizational Sciences, University of Belgrade, SerbiaFaculty of Organizational Sciences, University of Belgrade, SerbiaThe knowledge from external sources has been recognized as critical for improving the capabilities of small and medium enterprises (SMEs) to be competitive on the global market. The aim of this paper is to explore main factors which affect SMEs' choice of a dominant source for acquiring information and the knowledge about standards. The questionnaire survey research method was used to seek the response from representatives of 130 SMEs operating in Serbia. Our findings indicate four sources – relevant websites, services of consultants, inputs of customers as well as information received from business partners. Our results showed that larger SMEs, with a longer tradition in business, will have more chances to use Websites as a primary source for gaining knowledge about standards. Domestic SMEs shape their decisions to hire consultants predominantly because of a negative perception of standards. The usage of customer inputs as a dominant source for gaining information and transfer of knowledge about standards are influenced by SMEs' experience in business and negative perception of the benefits of standards. In the digital era, SMEs still suffer from a lack of resources or capabilities to use the Web and the Internet for acquiring information and knowledge about standards in the digital erahttp://www.amfiteatrueconomic.ro/temp/Article_2823.pdfstandardsSMEscertificationknowledgedigital era.
spellingShingle Ivana Mijatović
Biljana Tošić
Milan Jovanović
The Acquiring of the Knowledge about Standards in the Digital Era
Amfiteatru Economic
standards
SMEs
certification
knowledge
digital era.
title The Acquiring of the Knowledge about Standards in the Digital Era
title_full The Acquiring of the Knowledge about Standards in the Digital Era
title_fullStr The Acquiring of the Knowledge about Standards in the Digital Era
title_full_unstemmed The Acquiring of the Knowledge about Standards in the Digital Era
title_short The Acquiring of the Knowledge about Standards in the Digital Era
title_sort acquiring of the knowledge about standards in the digital era
topic standards
SMEs
certification
knowledge
digital era.
url http://www.amfiteatrueconomic.ro/temp/Article_2823.pdf
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