Le crowdsourcing urbain comme nouvelle forme d’engagement citoyen

Web-based civic participation platforms that allow citizens to report defects in public space (graffitis, potholes, damaged pavements,…) have been experiencing a strong development in recent years. Beyond a real operational interest for the public space managers, these mechanisms of anomalies feedba...

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Main Author: Boris Mericskay
Format: Article
Language:English
Published: Netcom Association 2022-02-01
Series:Netcom
Subjects:
Online Access:https://journals.openedition.org/netcom/5674
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author Boris Mericskay
author_facet Boris Mericskay
author_sort Boris Mericskay
collection DOAJ
description Web-based civic participation platforms that allow citizens to report defects in public space (graffitis, potholes, damaged pavements,…) have been experiencing a strong development in recent years. Beyond a real operational interest for the public space managers, these mechanisms of anomalies feedbacked by citizen "sensors" poses many questions to the administrations (organizational, political, ethical). This article proposes a study of the uses of urban crowdsourcing and their articulation with the public authorities starting from the example of the 311 reporting service of the City council of Paris DansMaRue. It sheds light on the new forms of engagement that take shape between citizens, technical services and elected representatives, particularly through the analysis of the functionalities and uses of the service and the exploration of the data produced by the Parisians since 2012.
format Article
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institution Kabale University
issn 0987-6014
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publishDate 2022-02-01
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record_format Article
series Netcom
spelling doaj-art-8072a18995ca41bcb439196cfc9fe2da2025-01-30T11:01:20ZengNetcom AssociationNetcom0987-60142431-210X2022-02-013510.4000/netcom.5674Le crowdsourcing urbain comme nouvelle forme d’engagement citoyenBoris MericskayWeb-based civic participation platforms that allow citizens to report defects in public space (graffitis, potholes, damaged pavements,…) have been experiencing a strong development in recent years. Beyond a real operational interest for the public space managers, these mechanisms of anomalies feedbacked by citizen "sensors" poses many questions to the administrations (organizational, political, ethical). This article proposes a study of the uses of urban crowdsourcing and their articulation with the public authorities starting from the example of the 311 reporting service of the City council of Paris DansMaRue. It sheds light on the new forms of engagement that take shape between citizens, technical services and elected representatives, particularly through the analysis of the functionalities and uses of the service and the exploration of the data produced by the Parisians since 2012.https://journals.openedition.org/netcom/5674Keywords: Urban crowdsourcing311 reportingcitizen engagementexploratory data analysisParis
spellingShingle Boris Mericskay
Le crowdsourcing urbain comme nouvelle forme d’engagement citoyen
Netcom
Keywords: Urban crowdsourcing
311 reporting
citizen engagement
exploratory data analysis
Paris
title Le crowdsourcing urbain comme nouvelle forme d’engagement citoyen
title_full Le crowdsourcing urbain comme nouvelle forme d’engagement citoyen
title_fullStr Le crowdsourcing urbain comme nouvelle forme d’engagement citoyen
title_full_unstemmed Le crowdsourcing urbain comme nouvelle forme d’engagement citoyen
title_short Le crowdsourcing urbain comme nouvelle forme d’engagement citoyen
title_sort le crowdsourcing urbain comme nouvelle forme d engagement citoyen
topic Keywords: Urban crowdsourcing
311 reporting
citizen engagement
exploratory data analysis
Paris
url https://journals.openedition.org/netcom/5674
work_keys_str_mv AT borismericskay lecrowdsourcingurbaincommenouvelleformedengagementcitoyen