Convolutional Neural Networks for Continuous QoE Prediction in Video Streaming Services

In video streaming services, predicting the continuous user’s quality of experience (QoE) plays a crucial role in delivering high quality streaming contents to the user. However, the complexity caused by the temporal dependencies in QoE data and the non-linear relationships among QoE infl...

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Main Authors: Tho Nguyen Duc, Chanh Tran Minh, Tan Phan Xuan, Eiji Kamioka
Format: Article
Language:English
Published: IEEE 2020-01-01
Series:IEEE Access
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Online Access:https://ieeexplore.ieee.org/document/9122485/
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author Tho Nguyen Duc
Chanh Tran Minh
Tan Phan Xuan
Eiji Kamioka
author_facet Tho Nguyen Duc
Chanh Tran Minh
Tan Phan Xuan
Eiji Kamioka
author_sort Tho Nguyen Duc
collection DOAJ
description In video streaming services, predicting the continuous user’s quality of experience (QoE) plays a crucial role in delivering high quality streaming contents to the user. However, the complexity caused by the temporal dependencies in QoE data and the non-linear relationships among QoE influence factors has introduced challenges to continuous QoE prediction. To deal with that, existing studies have utilized the Long Short-Term Memory model (LSTM) to effectively capture such complex dependencies, resulting in excellent QoE prediction accuracy. However, the high computational complexity of LSTM, caused by the sequential processing characteristic in its architecture, raises a serious question about its performance on devices with limited computational power. Meanwhile, Temporal Convolutional Network (TCN), a variation of convolutional neural networks, has recently been proposed for sequence modeling tasks (e.g., speech enhancement), providing a superior prediction performance over baseline methods including LSTM in terms of prediction accuracy and computational complexity. Being inspired of that, in this paper, an improved TCN-based model, namely CNN-QoE, is proposed for continuously predicting the QoE, which poses characteristics of sequential data. The proposed model leverages the advantages of TCN to overcome the computational complexity drawbacks of LSTM-based QoE models, while at the same time introducing the improvements to its architecture to improve QoE prediction accuracy. Based on a comprehensive evaluation, we demonstrate that the proposed CNN-QoE model can provide a high QoE prediction performance on both personal computers and mobile devices, outperforming the existing approaches.
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spelling doaj-art-8046198a2b264db295cd0359185c44162025-08-20T03:59:22ZengIEEEIEEE Access2169-35362020-01-01811626811627810.1109/ACCESS.2020.30041259122485Convolutional Neural Networks for Continuous QoE Prediction in Video Streaming ServicesTho Nguyen Duc0https://orcid.org/0000-0002-7152-4915Chanh Tran Minh1Tan Phan Xuan2https://orcid.org/0000-0002-9592-0226Eiji Kamioka3Graduate School of Engineering and Science, Shibaura Institute of Technology, Tokyo, JapanGraduate School of Engineering and Science, Shibaura Institute of Technology, Tokyo, JapanDepartment of Information and Communications Engineering, Shibaura Institute of Technology, Tokyo, JapanGraduate School of Engineering and Science, Shibaura Institute of Technology, Tokyo, JapanIn video streaming services, predicting the continuous user’s quality of experience (QoE) plays a crucial role in delivering high quality streaming contents to the user. However, the complexity caused by the temporal dependencies in QoE data and the non-linear relationships among QoE influence factors has introduced challenges to continuous QoE prediction. To deal with that, existing studies have utilized the Long Short-Term Memory model (LSTM) to effectively capture such complex dependencies, resulting in excellent QoE prediction accuracy. However, the high computational complexity of LSTM, caused by the sequential processing characteristic in its architecture, raises a serious question about its performance on devices with limited computational power. Meanwhile, Temporal Convolutional Network (TCN), a variation of convolutional neural networks, has recently been proposed for sequence modeling tasks (e.g., speech enhancement), providing a superior prediction performance over baseline methods including LSTM in terms of prediction accuracy and computational complexity. Being inspired of that, in this paper, an improved TCN-based model, namely CNN-QoE, is proposed for continuously predicting the QoE, which poses characteristics of sequential data. The proposed model leverages the advantages of TCN to overcome the computational complexity drawbacks of LSTM-based QoE models, while at the same time introducing the improvements to its architecture to improve QoE prediction accuracy. Based on a comprehensive evaluation, we demonstrate that the proposed CNN-QoE model can provide a high QoE prediction performance on both personal computers and mobile devices, outperforming the existing approaches.https://ieeexplore.ieee.org/document/9122485/Convolutional neural networkstemporal convolutional networkquality of experiencevideo streaming
spellingShingle Tho Nguyen Duc
Chanh Tran Minh
Tan Phan Xuan
Eiji Kamioka
Convolutional Neural Networks for Continuous QoE Prediction in Video Streaming Services
IEEE Access
Convolutional neural networks
temporal convolutional network
quality of experience
video streaming
title Convolutional Neural Networks for Continuous QoE Prediction in Video Streaming Services
title_full Convolutional Neural Networks for Continuous QoE Prediction in Video Streaming Services
title_fullStr Convolutional Neural Networks for Continuous QoE Prediction in Video Streaming Services
title_full_unstemmed Convolutional Neural Networks for Continuous QoE Prediction in Video Streaming Services
title_short Convolutional Neural Networks for Continuous QoE Prediction in Video Streaming Services
title_sort convolutional neural networks for continuous qoe prediction in video streaming services
topic Convolutional neural networks
temporal convolutional network
quality of experience
video streaming
url https://ieeexplore.ieee.org/document/9122485/
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AT chanhtranminh convolutionalneuralnetworksforcontinuousqoepredictioninvideostreamingservices
AT tanphanxuan convolutionalneuralnetworksforcontinuousqoepredictioninvideostreamingservices
AT eijikamioka convolutionalneuralnetworksforcontinuousqoepredictioninvideostreamingservices