Eco-driven choices: Green marketing orientation intervention toward green purchase intention in the home appliances industry

Pakistan's growing environmental challenges and the emergence of a green market underscore the necessity of understanding how green marketing strategies shape consumer behavior. Accordingly, this study offers a comprehensive contextual analysis by examining the top home appliance sector, provid...

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Main Authors: Abdur Rehman, Sheikh Raheel Manzoor, Atif Ullah, Heesup Han, Antonio Ariza-Montes, Miseldra Gil-Marín
Format: Article
Language:English
Published: Elsevier 2025-08-01
Series:Acta Psychologica
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S000169182500438X
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author Abdur Rehman
Sheikh Raheel Manzoor
Atif Ullah
Heesup Han
Antonio Ariza-Montes
Miseldra Gil-Marín
author_facet Abdur Rehman
Sheikh Raheel Manzoor
Atif Ullah
Heesup Han
Antonio Ariza-Montes
Miseldra Gil-Marín
author_sort Abdur Rehman
collection DOAJ
description Pakistan's growing environmental challenges and the emergence of a green market underscore the necessity of understanding how green marketing strategies shape consumer behavior. Accordingly, this study offers a comprehensive contextual analysis by examining the top home appliance sector, providing valuable insights into sustainable consumption within an emerging economy. The focus of the study is to measure the mediating effect of green brand image, green customer satisfaction, and green customer loyalty in between green marketing orientation and purchase intention. In addition, the moderating effect of brand social responsibility and green trust was also measured in these relationships. The survey method was used for data collection. The data was collected from the managerial cadre employees of the top five home appliance companies of Pakistan. The stratified random sampling technique was used. The collected data was initially analyzed via partial least square structural equation model (PLS-SEM) method. The findings revealed that green marketing orientation is a significant predictor of green brand image, green customer loyalty, green customer satisfaction, and green purchase intention. The findings further revealed that green brand image, green customer loyalty, and green customer satisfaction significantly mediate between the green marketing orientation and green purchase intention. Moreover, brand social responsibility and green trust were also found a significant moderator in between green customer loyalty, green brand image, green customer satisfaction, and purchase intention. This study contributes to the literature and covers the deficiencies in the past literature and the methodological dimensions related to green marketing orientation and purchase intention.
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spelling doaj-art-7fe2c80dcb314faaa6225f9b592a14c82025-08-20T03:08:18ZengElsevierActa Psychologica0001-69182025-08-0125810512510.1016/j.actpsy.2025.105125Eco-driven choices: Green marketing orientation intervention toward green purchase intention in the home appliances industryAbdur Rehman0Sheikh Raheel Manzoor1Atif Ullah2Heesup Han3Antonio Ariza-Montes4Miseldra Gil-Marín5Qurtuba University, Peshawar, PakistanBusiness Administration Department, IQRA National University, Swat Campus, PakistanIBMS, The University of Agriculture, Peshawar, PakistanCollege of Hospitality and Tourism Management, Sejong University, 98 Gunja-Dong, Gwanjin-Gu, Seoul 143-747, South Korea; Corresponding author.Social Matters Research Group, Universidad Loyola Andalucía, C/ Escritor Castilla Aguayo, 4, 14004 Córdoba, SpainPublic Policy Observatory, Universidad Autónoma de Chile, Santiago 7500912, ChilePakistan's growing environmental challenges and the emergence of a green market underscore the necessity of understanding how green marketing strategies shape consumer behavior. Accordingly, this study offers a comprehensive contextual analysis by examining the top home appliance sector, providing valuable insights into sustainable consumption within an emerging economy. The focus of the study is to measure the mediating effect of green brand image, green customer satisfaction, and green customer loyalty in between green marketing orientation and purchase intention. In addition, the moderating effect of brand social responsibility and green trust was also measured in these relationships. The survey method was used for data collection. The data was collected from the managerial cadre employees of the top five home appliance companies of Pakistan. The stratified random sampling technique was used. The collected data was initially analyzed via partial least square structural equation model (PLS-SEM) method. The findings revealed that green marketing orientation is a significant predictor of green brand image, green customer loyalty, green customer satisfaction, and green purchase intention. The findings further revealed that green brand image, green customer loyalty, and green customer satisfaction significantly mediate between the green marketing orientation and green purchase intention. Moreover, brand social responsibility and green trust were also found a significant moderator in between green customer loyalty, green brand image, green customer satisfaction, and purchase intention. This study contributes to the literature and covers the deficiencies in the past literature and the methodological dimensions related to green marketing orientation and purchase intention.http://www.sciencedirect.com/science/article/pii/S000169182500438XGreen marketing orientationPurchase intentionStructural analysisEco-driven choiceBrand imageGreen customer loyalty
spellingShingle Abdur Rehman
Sheikh Raheel Manzoor
Atif Ullah
Heesup Han
Antonio Ariza-Montes
Miseldra Gil-Marín
Eco-driven choices: Green marketing orientation intervention toward green purchase intention in the home appliances industry
Acta Psychologica
Green marketing orientation
Purchase intention
Structural analysis
Eco-driven choice
Brand image
Green customer loyalty
title Eco-driven choices: Green marketing orientation intervention toward green purchase intention in the home appliances industry
title_full Eco-driven choices: Green marketing orientation intervention toward green purchase intention in the home appliances industry
title_fullStr Eco-driven choices: Green marketing orientation intervention toward green purchase intention in the home appliances industry
title_full_unstemmed Eco-driven choices: Green marketing orientation intervention toward green purchase intention in the home appliances industry
title_short Eco-driven choices: Green marketing orientation intervention toward green purchase intention in the home appliances industry
title_sort eco driven choices green marketing orientation intervention toward green purchase intention in the home appliances industry
topic Green marketing orientation
Purchase intention
Structural analysis
Eco-driven choice
Brand image
Green customer loyalty
url http://www.sciencedirect.com/science/article/pii/S000169182500438X
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