Comparison of an AI Chatbot With a Nurse Hotline in Reducing Anxiety and Depression Levels in the General Population: Pilot Randomized Controlled Trial

Comparison of an AI Chatbot With a Nurse Hotline in Reducing Anxiety and Depression Levels in the General Population: Pilot Randomized Controlled Trial

Abstract BackgroundArtificial intelligence (AI) chatbots have been customized to deliver on-demand support for people with mental health problems. However, the effectiveness of AI chatbots in tackling mental health problems among the general public in Hong Kong remains unclear...

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Main Authors: Chen Chen, Kok Tai Lam, Ka Man Yip, Hung Kwan So, Terry Yat Sang Lum, Ian Chi Kei Wong, Jason C Yam, Celine Sze Ling Chui, Patrick Ip
Format: Article
Language:English
Published: JMIR Publications 2025-03-01
Series:JMIR Human Factors
Online Access:https://humanfactors.jmir.org/2025/1/e65785
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