Comparative Analysis of Dental Patients' Perspectives on Teledentistry Methods During the COVID-19 Pandemic in Semarang, Indonesia
Objective: To understand patients' perceptions of using teledentistry through virtual clinics versus telephone consultations during the COVID-19 pandemic. Material and Methods: This is a cross-sectional study with an analytical and quantitative approach. The sample consisted of 644 dental pati...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Association of Support to Oral Health Research (APESB)
2025-02-01
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| Series: | Pesquisa Brasileira em Odontopediatria e Clínica Integrada |
| Subjects: | |
| Online Access: | https://revista.uepb.edu.br/PBOCI/article/view/4312 |
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| Summary: | Objective: To understand patients' perceptions of using teledentistry through virtual clinics versus telephone consultations during the COVID-19 pandemic. Material and Methods: This is a cross-sectional study with an analytical and quantitative approach. The sample consisted of 644 dental patients with experience using teledentistry services in Semarang, Indonesia. The research instrument was a questionnaire with a Likert scale, and the study was conducted in a hybrid manner, both online and through direct visits to dental practices. The data were analyzed using the Mann-Whitney test. The significance level was set at p<0.05. Results: The average score for the teledentistry via virtual clinic user group was 73.25, while for the telephone user group, it was 29.50. A significant difference in patient perceptions regarding teledentistry via virtual clinics and telephone was found (p<0.05). Conclusion: Patient perceptions of teledentistry through virtual clinics during the COVID-19 pandemic showed a significantly greater positive response than teledentistry via telephone.
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| ISSN: | 1519-0501 1983-4632 |