Health needs and production of care in a health unit in a city of the northeast part of Brazil

The production processes of health services should aim to meet the health needs of social groups that constitute a particular territory. Some time ago a reorganization of health services were proposed, with the assumption the production of care as a user-centered work process and friendly relationsh...

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Bibliographic Details
Main Authors: Márcio Costa de Souza, Thamyres Menezes de Araújo, Flávia Alves de Andrade, Adriana de Jesus França, Jairrose Nascimento Souza
Format: Article
Language:English
Published: Centro Universitário São Camilo 2014-04-01
Series:O Mundo da Saúde
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Online Access:https://revistamundodasaude.emnuvens.com.br/mundodasaude/article/view/380
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Summary:The production processes of health services should aim to meet the health needs of social groups that constitute a particular territory. Some time ago a reorganization of health services were proposed, with the assumption the production of care as a user-centered work process and friendly relationships capable of producing bonds, in a production process that focuses on technologies for relational assistance to users. Based on this, the present study aimed to analyze the health needs and care production in a Health Unit. This study is qualitative, descriptive, and exploratory, accomplished through the application of semi-structured interviews with 11 professionals which are part of the Family Health Team, the municipality now studied. The results of this study indicate that one of the main aspects that hinder the production of health care is the relationship between supply and demand, solving the problems of the unit, the difficulties in the work processes and the lack of health professionals. We concluded that the findings of this study may contribute to the expansion of alternatives for production of care, resulting in the improvement of the provision of healthcare in the unit studied.
ISSN:0104-7809
1980-3990