Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals

Purpose: The study explored the relationship between supportive supervision and empathic behavior and the indirect effect of occupational self-efficacy (OSE) among healthcare professionals in public hospitals in Delta State, Nigeria. Design/Methodology: The study is a quantitative cross-sectional...

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Main Authors: Henry Samuel Edosomwan, Tochukwu Matthew Oguegbe, Chiyem Lucky Nwanzu, Chiamaka O. Joe-Akunne
Format: Article
Language:English
Published: Seisense 2021-10-01
Series:SEISENSE Business Review
Subjects:
Online Access:https://journal.seisense.com/sbr/article/view/718
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author Henry Samuel Edosomwan
Tochukwu Matthew Oguegbe
Chiyem Lucky Nwanzu
Chiamaka O. Joe-Akunne
author_facet Henry Samuel Edosomwan
Tochukwu Matthew Oguegbe
Chiyem Lucky Nwanzu
Chiamaka O. Joe-Akunne
author_sort Henry Samuel Edosomwan
collection DOAJ
description Purpose: The study explored the relationship between supportive supervision and empathic behavior and the indirect effect of occupational self-efficacy (OSE) among healthcare professionals in public hospitals in Delta State, Nigeria. Design/Methodology: The study is a quantitative cross-sectional survey, and the correlational design was adopted. Through convenience and systematic sampling, data were obtained from 127 healthcare professionals (doctors and nurses) from public hospitals. The sample consisted of 127 healthcare professionals with a mean age of 33.91 (SD, 5.64). Regression analysis via Model 4 of Hayes' PROCESS Macro was used to analyze the direct and indirect effect model with the help of the IBM-SPSS version 23. Findings: The study's findings indicated that supportive supervision and OSE positively and significantly predicted empathic behavior among healthcare professionals. The results further indicated that OSE mediated the relationship between supportive supervision and empathic behavior. Practical Implications: Based on the research findings, it is recommended that public healthcare administrators and managers should ensure that employees who handle direct patient care in public hospitals receive enough training in enhancing their skills, professional development and provided with enough supportive supervision in the workplace to foster empathic concern for their patients. Originality/Value: The research findings enhance and add new knowledge to the empathic behavior literature by investigating supportive supervision and OSE as predictors and checking for the mediating role of OSE.
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spelling doaj-art-7efd077bc50b483792cd87084b08b2582025-08-20T01:57:24ZengSeisenseSEISENSE Business Review2788-75612021-10-011310.33215/sbr.v1i3.718Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare ProfessionalsHenry Samuel Edosomwan0https://orcid.org/0000-0002-4338-9066Tochukwu Matthew Oguegbe1Chiyem Lucky Nwanzu2Chiamaka O. Joe-Akunne3Department of Psychology, Nnamdi Azikiwe University, Awka, NigeriaDepartment of Psychology, Nnamdi Azikiwe University, Awka, NigeriaDepartment of Psychology, Delta State University, Abraka, NigeriaDepartment of Psychology, Nnamdi Azikiwe University, Awka, Nigeria Purpose: The study explored the relationship between supportive supervision and empathic behavior and the indirect effect of occupational self-efficacy (OSE) among healthcare professionals in public hospitals in Delta State, Nigeria. Design/Methodology: The study is a quantitative cross-sectional survey, and the correlational design was adopted. Through convenience and systematic sampling, data were obtained from 127 healthcare professionals (doctors and nurses) from public hospitals. The sample consisted of 127 healthcare professionals with a mean age of 33.91 (SD, 5.64). Regression analysis via Model 4 of Hayes' PROCESS Macro was used to analyze the direct and indirect effect model with the help of the IBM-SPSS version 23. Findings: The study's findings indicated that supportive supervision and OSE positively and significantly predicted empathic behavior among healthcare professionals. The results further indicated that OSE mediated the relationship between supportive supervision and empathic behavior. Practical Implications: Based on the research findings, it is recommended that public healthcare administrators and managers should ensure that employees who handle direct patient care in public hospitals receive enough training in enhancing their skills, professional development and provided with enough supportive supervision in the workplace to foster empathic concern for their patients. Originality/Value: The research findings enhance and add new knowledge to the empathic behavior literature by investigating supportive supervision and OSE as predictors and checking for the mediating role of OSE. https://journal.seisense.com/sbr/article/view/718Empathic BehaviorSupportive SupervisionOccupational Self-EfficacyHealthcare Professionals
spellingShingle Henry Samuel Edosomwan
Tochukwu Matthew Oguegbe
Chiyem Lucky Nwanzu
Chiamaka O. Joe-Akunne
Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals
SEISENSE Business Review
Empathic Behavior
Supportive Supervision
Occupational Self-Efficacy
Healthcare Professionals
title Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals
title_full Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals
title_fullStr Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals
title_full_unstemmed Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals
title_short Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals
title_sort relationship between supportive supervision and empathic behavior among public healthcare professionals
topic Empathic Behavior
Supportive Supervision
Occupational Self-Efficacy
Healthcare Professionals
url https://journal.seisense.com/sbr/article/view/718
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