Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals
Purpose: The study explored the relationship between supportive supervision and empathic behavior and the indirect effect of occupational self-efficacy (OSE) among healthcare professionals in public hospitals in Delta State, Nigeria. Design/Methodology: The study is a quantitative cross-sectional...
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| Format: | Article |
| Language: | English |
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Seisense
2021-10-01
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| Series: | SEISENSE Business Review |
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| Online Access: | https://journal.seisense.com/sbr/article/view/718 |
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| author | Henry Samuel Edosomwan Tochukwu Matthew Oguegbe Chiyem Lucky Nwanzu Chiamaka O. Joe-Akunne |
| author_facet | Henry Samuel Edosomwan Tochukwu Matthew Oguegbe Chiyem Lucky Nwanzu Chiamaka O. Joe-Akunne |
| author_sort | Henry Samuel Edosomwan |
| collection | DOAJ |
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Purpose: The study explored the relationship between supportive supervision and empathic behavior and the indirect effect of occupational self-efficacy (OSE) among healthcare professionals in public hospitals in Delta State, Nigeria.
Design/Methodology: The study is a quantitative cross-sectional survey, and the correlational design was adopted. Through convenience and systematic sampling, data were obtained from 127 healthcare professionals (doctors and nurses) from public hospitals. The sample consisted of 127 healthcare professionals with a mean age of 33.91 (SD, 5.64). Regression analysis via Model 4 of Hayes' PROCESS Macro was used to analyze the direct and indirect effect model with the help of the IBM-SPSS version 23.
Findings: The study's findings indicated that supportive supervision and OSE positively and significantly predicted empathic behavior among healthcare professionals. The results further indicated that OSE mediated the relationship between supportive supervision and empathic behavior.
Practical Implications: Based on the research findings, it is recommended that public healthcare administrators and managers should ensure that employees who handle direct patient care in public hospitals receive enough training in enhancing their skills, professional development and provided with enough supportive supervision in the workplace to foster empathic concern for their patients.
Originality/Value: The research findings enhance and add new knowledge to the empathic behavior literature by investigating supportive supervision and OSE as predictors and checking for the mediating role of OSE.
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| format | Article |
| id | doaj-art-7efd077bc50b483792cd87084b08b258 |
| institution | OA Journals |
| issn | 2788-7561 |
| language | English |
| publishDate | 2021-10-01 |
| publisher | Seisense |
| record_format | Article |
| series | SEISENSE Business Review |
| spelling | doaj-art-7efd077bc50b483792cd87084b08b2582025-08-20T01:57:24ZengSeisenseSEISENSE Business Review2788-75612021-10-011310.33215/sbr.v1i3.718Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare ProfessionalsHenry Samuel Edosomwan0https://orcid.org/0000-0002-4338-9066Tochukwu Matthew Oguegbe1Chiyem Lucky Nwanzu2Chiamaka O. Joe-Akunne3Department of Psychology, Nnamdi Azikiwe University, Awka, NigeriaDepartment of Psychology, Nnamdi Azikiwe University, Awka, NigeriaDepartment of Psychology, Delta State University, Abraka, NigeriaDepartment of Psychology, Nnamdi Azikiwe University, Awka, Nigeria Purpose: The study explored the relationship between supportive supervision and empathic behavior and the indirect effect of occupational self-efficacy (OSE) among healthcare professionals in public hospitals in Delta State, Nigeria. Design/Methodology: The study is a quantitative cross-sectional survey, and the correlational design was adopted. Through convenience and systematic sampling, data were obtained from 127 healthcare professionals (doctors and nurses) from public hospitals. The sample consisted of 127 healthcare professionals with a mean age of 33.91 (SD, 5.64). Regression analysis via Model 4 of Hayes' PROCESS Macro was used to analyze the direct and indirect effect model with the help of the IBM-SPSS version 23. Findings: The study's findings indicated that supportive supervision and OSE positively and significantly predicted empathic behavior among healthcare professionals. The results further indicated that OSE mediated the relationship between supportive supervision and empathic behavior. Practical Implications: Based on the research findings, it is recommended that public healthcare administrators and managers should ensure that employees who handle direct patient care in public hospitals receive enough training in enhancing their skills, professional development and provided with enough supportive supervision in the workplace to foster empathic concern for their patients. Originality/Value: The research findings enhance and add new knowledge to the empathic behavior literature by investigating supportive supervision and OSE as predictors and checking for the mediating role of OSE. https://journal.seisense.com/sbr/article/view/718Empathic BehaviorSupportive SupervisionOccupational Self-EfficacyHealthcare Professionals |
| spellingShingle | Henry Samuel Edosomwan Tochukwu Matthew Oguegbe Chiyem Lucky Nwanzu Chiamaka O. Joe-Akunne Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals SEISENSE Business Review Empathic Behavior Supportive Supervision Occupational Self-Efficacy Healthcare Professionals |
| title | Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals |
| title_full | Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals |
| title_fullStr | Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals |
| title_full_unstemmed | Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals |
| title_short | Relationship between Supportive Supervision and Empathic Behavior among Public Healthcare Professionals |
| title_sort | relationship between supportive supervision and empathic behavior among public healthcare professionals |
| topic | Empathic Behavior Supportive Supervision Occupational Self-Efficacy Healthcare Professionals |
| url | https://journal.seisense.com/sbr/article/view/718 |
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