Individual and Organizational Impacts of Flexible Work: A Study of Women Workers in North America

Purpose – In this research we investigated how North American women experienced flexible work along with the benefits and challenges associated with such modes of work. Aim – The study aimed to understand the impacts of hybrid/remote work environments and determine why women working in North America...

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Main Authors: Marija TRESOGLAVIC, Ron FISHER
Format: Article
Language:English
Published: Comenius University in Bratislava, Faculty of Management 2025-06-01
Series:Journal of Human Resource Management
Subjects:
Online Access:https://www.jhrm.eu/239-individual-and-organizational-impacts-of-flexible-work-a-study-of-women-workers-in-north-america/
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author Marija TRESOGLAVIC
Ron FISHER
author_facet Marija TRESOGLAVIC
Ron FISHER
author_sort Marija TRESOGLAVIC
collection DOAJ
description Purpose – In this research we investigated how North American women experienced flexible work along with the benefits and challenges associated with such modes of work. Aim – The study aimed to understand the impacts of hybrid/remote work environments and determine why women working in North America perceived them to be important. It also aimed to investigate the impact of a forced return to the physical workplace. Design/methodology/approach – The study employed a qualitative approach with data collected by interviewing 14 women selected from a social network. A constant comparison approach was used to analyze data thematically and to identify meta-themes. Findings – Women participants regarded work-life balance, flexibility and a trusting work relationship as benefits associated with flexible work. However, they expressed feelings of alienation leading to an intention to leave, resulting mainly from a loss of control, if forced to return to a wholly in-workplace mode of work. For organizations the findings suggest negative outcomes, which include employees leaving prematurely, lack of trust, alienative commitment, and perceptions of presenteeism. Limitations of the study – As with all qualitative research the finding are not generalizable. However, this does not detract from the value of the findings. Originality/value – The study extended previous research about women’s work/life balance, loss of control and turnover associated with flexible work modes. It also identified the presence of feelings of alienation associated with a perceived lack of control if women were forced to return to the physical workplace. Alienation can lead to alienative commitment, a powerful negative organizational force that often remains undetected and leads to dysfunctional outcomes.
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spelling doaj-art-7eb0d6ab33024cebbf3d89a449c6324d2025-08-26T11:31:02ZengComenius University in Bratislava, Faculty of ManagementJournal of Human Resource Management1335-38882453-76832025-06-0128123925810.46287/IZAM3058Individual and Organizational Impacts of Flexible Work: A Study of Women Workers in North AmericaMarija TRESOGLAVIC0Ron FISHER1University of LiverpoolCardiff Metropolitan UniversityPurpose – In this research we investigated how North American women experienced flexible work along with the benefits and challenges associated with such modes of work. Aim – The study aimed to understand the impacts of hybrid/remote work environments and determine why women working in North America perceived them to be important. It also aimed to investigate the impact of a forced return to the physical workplace. Design/methodology/approach – The study employed a qualitative approach with data collected by interviewing 14 women selected from a social network. A constant comparison approach was used to analyze data thematically and to identify meta-themes. Findings – Women participants regarded work-life balance, flexibility and a trusting work relationship as benefits associated with flexible work. However, they expressed feelings of alienation leading to an intention to leave, resulting mainly from a loss of control, if forced to return to a wholly in-workplace mode of work. For organizations the findings suggest negative outcomes, which include employees leaving prematurely, lack of trust, alienative commitment, and perceptions of presenteeism. Limitations of the study – As with all qualitative research the finding are not generalizable. However, this does not detract from the value of the findings. Originality/value – The study extended previous research about women’s work/life balance, loss of control and turnover associated with flexible work modes. It also identified the presence of feelings of alienation associated with a perceived lack of control if women were forced to return to the physical workplace. Alienation can lead to alienative commitment, a powerful negative organizational force that often remains undetected and leads to dysfunctional outcomes.https://www.jhrm.eu/239-individual-and-organizational-impacts-of-flexible-work-a-study-of-women-workers-in-north-america/flexible workwomenloss of controlturnoveralienative commitmentwork-life balancetrust
spellingShingle Marija TRESOGLAVIC
Ron FISHER
Individual and Organizational Impacts of Flexible Work: A Study of Women Workers in North America
Journal of Human Resource Management
flexible work
women
loss of control
turnover
alienative commitment
work-life balance
trust
title Individual and Organizational Impacts of Flexible Work: A Study of Women Workers in North America
title_full Individual and Organizational Impacts of Flexible Work: A Study of Women Workers in North America
title_fullStr Individual and Organizational Impacts of Flexible Work: A Study of Women Workers in North America
title_full_unstemmed Individual and Organizational Impacts of Flexible Work: A Study of Women Workers in North America
title_short Individual and Organizational Impacts of Flexible Work: A Study of Women Workers in North America
title_sort individual and organizational impacts of flexible work a study of women workers in north america
topic flexible work
women
loss of control
turnover
alienative commitment
work-life balance
trust
url https://www.jhrm.eu/239-individual-and-organizational-impacts-of-flexible-work-a-study-of-women-workers-in-north-america/
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